Subject: RE:Re: Message from Walmart.com Customer: Cancel my order, 200011473954510 #Ref 20231114003111998
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 15 Nov 2023 07:23:45 -0800

Hello Lynda/ Walmart-

Thank you for your email. You may process a return request through your Walmart account once you receive the package. Please note that Walmart and Designer Living has a strict 30 day return policy. The return policy starts in the day the package is delivered.

Sincerely,

Kyle

Designer Living

[email-masked]

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How am I suppose to return it if it was a accident purchase the app did it 2 times

On Nov 14, 2023, at 4:09 PM, Designer Living

Hello Lynda / Walmart-

Thank you for your email.  Unfortunately, it is too late to cancel Order # 200011473954510/ Purchase Order No: 108831912410046, as this order is already processing and too far into the system to prevent shipment at this time.

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living,

lynda murphy wants to connect with you for the order below:

Customer Order Number:  200011473954510

Purchase Order No:  None

Reason for Contact:  Cancel my order

Item name/number:  Comfort Spaces 9-Piece King Size Bed in a Bag Comforter Set with Sheets and Side Pockets, Blue/Red/1676003006

Customer Message:

Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team