Subject: RE:Message from Walmart.com Customer: Where is my order, 200011476696874 #Ref 20231114003111984
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 14 Nov 2023 12:28:17 -0800

Hello Ruth/ Walmart-

Thank you for your email. Unfortunately, we cannot see further into FedEx system as to why there have been no scans for this package. As our one time courtesy, we will send you a replacement order. Can you please confirm the address in where we will send the replacement order?

Sincerely,

Kyle

Designer Living

[email-masked]

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Dear Designer Living Inc.,

Ruth Pattison wants to connect with you for the order below:

Customer Order Number:  200011476696874

Purchase Order No:  108830137083034

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces 3-Piece Full/Queen Reversible Comforter Sets Microfiber Down Alternative Bedding Set Gray/Yellow/552518921

Customer Message:

Hello, I am inquiring about my order. The documentation from Walmart states in was shipped on October 26 and then went to the delayed status. Can you please give me an update?
Thank you

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team