Subject: RE:Message from Walmart.com Customer: Ask a question, 200010627342442 #Ref 20231108003111311
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 08 Nov 2023 12:00:12 -0800

Hello Amy/ Walmart-

Thank you for your email. For heated product inquries, kindly contact our Electric Department team through  [email-masked] or you can call them through 866-456-8852.

Sincerely,

Kyle

Designer Living

[email-masked]

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Dear Designer Living Inc.,

Amy Lanham wants to connect with you for the order below:

Customer Order Number:  200010627342442

Purchase Order No:  108800740719040

Reason for Contact:  Ask a question

Item name/number:  Beautyrest Electric Throw Heated Blanket Brushed Long Fur Gray Oversized 50"x60"/776855234

Customer Message:

Hi, my blanket is flashing all three lights, and not working. How do I claim a warranty return?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team