Subject: RE:Message from Walmart.com Customer, Ref ID: 74251605DD2442F98D33A72BAADCF132 #Ref 20231106003111037
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 06 Nov 2023 15:21:40 -0800

Hello Sanam/ Walmart-

Thank you for your email. We have replied to your concern on 11/2/2023. As per our reply "Unfortunately, it is too late to cancel Order # 200011403594154/ Purchase Order No: 108830556471910.  This order has already shipped on FedEx tracking # 785802653492." We have already informed you that the order cannot be cancelled anymore because by the time you requested for order cancellation the item is already shipped.

Sincerely,

Kyle

Designer Living

[email-masked]

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Hi Designer Living,

You have received an inquiry from sanam Ali

hi! well i am very disappointed according to walmart policy before shipping order cancelled should be refunded other seller refunded right away but i don’t know how bad is your managing who handling customer relationship i inboxed you message that you didn’t ship yet so cancle it and dont charge that i can’t receive that package but you didn’t even looked into inbox and charged me from bank and bank charged my overdraft of $66
now your item delivered and my tenant denied so i got double loss i did cancle bcz i couldn’t receive it.
so don’t mind i am gonna post poor feedback hopefully your management’s team will listen customer
next time

You can respond to the customer directly by replying to this email. Please respond to this inquiry within 48 hours based on our Marketplace Seller Customer Care Requirements. We will keep a copy of each email sent and received to help resolve disputes, improve customer experience, and assess seller performance.

Thank you,
Walmart Customer Service Team

RefID: 74251605DD2442F98D33A72BAADCF132