Subject: RE:Message from Walmart.com Customer: Where is my order, 200011437811422 #Ref 20231028003010359
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 30 Oct 2023 08:08:23 -0700

Hello Bonnie / Walmart-

Thank you for your email. Upon checking with FedEx, your Order #:108829498382069 / Purchase Order #: 108829498382069 with the tracking #: 785335350530 has been delivered on 10/26/23. We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Trisha

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.,

Bonnie Kovach wants to connect with you for the order below:

Customer Order Number:  200011437811422

Purchase Order No:  108829498382069

Reason for Contact:  Where is my order

Item name/number:  Loretta Comforter and Sheet Set Navy Queen/272604441

Customer Message:

name: Bonnie Kovach
number# 2484699239
email: [email-masked]
order#: 200011437811422//DeliveryDelivered on Oct 26
Hi this is Bonnie Kovach, I’m contacting Designer Living Inc.// in regards Loretta Comforter and Sheet Set Navy Queen Size: Queen
Actual Color: Navy, $44.89, Total $47.58, never received the order//DELIVERED Thursday 10/26/23 at 2:06 PM
Signed for by: Signature not required// Please help me with a replacement or send me the full refund, Thank you!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team