Subject: RE:Customer: Kathleen Lingen, TRK# 773745867468, Order# 108828339598360, Item#WR14-1727 #Ref 2023102300319991
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 23 Oct 2023 07:33:13 -0700

Hello Steven-

Thank you for your email. The reason for return is that the customer received the wrong item. The customer has already been refunded. Kindly return to stock if the product is in good condition and dispose of it if it is damaged.

INK+IVY Rhea 100% Cotton Jacquard King/Cal King   Quilt Set Percale Reverse 4-Piece Bedding Coverlet Lightweight Summer   Comforter, Ivory/Charcoal

Purchase Order #: 108828339598360|RMA #: 164994517162064695

RETURN REASON

Incorrect Item

CUSTOMER

Kathleen Lingen

ITEM PRICE

$55.99

QUANTITY

x 1

Refunded

RETURN DETAILS

FedExTracking #:773745867468

Request Date:10/15/2023

Return line:1

Customer Order #:200011313083724

Refund Status:Refunded

Channel:In Store

Refund Channel:48-Hour Auto

Refund   Date:10/22/2023

Tracking Status:Delivered

Refund Mode:Post Delivery

ORDER DETAILS

Item ID:1818565587

PO Line #:1

Condition:--

ORDER BALANCE

Total Item Price $55.99 x 1$55.99

Shipping:$0.00

Taxes:$3.08

Refund   Amount:$59.07

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Good Morning,

We received a return from the following customer, however I see in the EEC sales order list where II13-1194 was item ordered however we received WR14-1727 as a return.

Can you please verify if the customer was returning product due to received wrong product or if the customer sent the wrong item back by accident.

please see attachment for return label for reference.

Thank You

Steven Adams

Rework Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

O:912.373.7778 x 3845