Subject: RE:Message from Walmart.com Customer: Give feedback, 200011359295657 #Ref 2023101400319378
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 16 Oct 2023 07:16:01 -0700

Hello Travis/ Walmart-

Thank you for bringing this to our attention. Customer satisfaction is our top priority. We strive to provide excellent customer service in a timely manner, and we apologize that this item did not meet your expectations. We make every effort to manufacture high-quality products to ensure satisfaction for all our customers, and we have taken your feedback into consideration.

Sincerely,

Kyle

Designer Living

[email-masked]

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Dear Designer Living Inc.,

Travis Mims wants to connect with you for the order below:

Customer Order Number:  200011359295657

Purchase Order No:  108828231970844

Reason for Contact:  Give feedback

Item name/number:  INK+IVY Rhea 100% Cotton Jacquard  Full/Queen Quilt Set Percale Reverse 4-Piece Bedding Coverlet Lightweight Summer Comforter, Ivory/Charcoal/1332795505

Customer Message:

This item is not 100 percent cotton.  Most of it is polyester.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team