Subject: RE:Message from Walmart.com Customer: Where is my order, 200011314458686 #Ref 2023101200309153
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 12 Oct 2023 14:14:02 -0700

Hello Heather / Walmart Team -

Thank you for your email.  We do show that FedEx delivered your package on 10/12/2023 at 10:07 AM. Prior to opening an investigation with FedEx, we ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not received and misplaced.

If you are still unable to locate the package, please reply to this email and we will move forward with contacting FedEx.

Sincerely,

Trisha

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Dear Designer Living Inc.,

heather shorman wants to connect with you for the order below:

Customer Order Number:  200011314458686

Purchase Order No:  108828440495449

Reason for Contact:  Where is my order

Item name/number:  Home Essence Spring 7-Piece Coral Down Alternative Bedding with Floral Medallion Print Queen Comforter Set/606829882

Customer Message:

I received a text stating delivered but it's not at my door.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team