Subject: RE:Message from Walmart.com Customer: Ask a question, 200011180737414 #Ref 2023100500318760
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 05 Oct 2023 09:19:48 -0700

Hello Mia/ Walmart-

Thank you for your email. Unfortunately, the return has not been registered to our system yet because the order was returned to a local Walmart store. Please allow time for Walmart to process the return request and to notify us. Please be advised once a return has been received, our warehouse inspects all returns, to ensure that items are not damaged etc. and are in their original packaging.  They will then process the paperwork and forward onto our Customer Service team to process the refund.  The whole process takes approximately 15-20 business days.  Once your refund has been processed you will be notified by email.

Sincerely,

Kyle

Designer Living

[email-masked]

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Dear Designer Living Inc.,

Mia Cook wants to connect with you for the order below:

Customer Order Number:  200011180737414

Purchase Order No:  108827084099841

Reason for Contact:  Ask a question

Item name/number:  Madison Park 30" Counter Height Stools with Full Back Button Design Wood Bar Stool Indoor Gray/589541634

Customer Message:

Good afternoon, I purchased and then returned 4 of these bar stools to my local Walmart.  I just wanted to confirm that a refund is in process.  Thank you much.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team