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Message-ID: <a2f9dca85566c705@91c41ed194c1aec9>
Date: Mon, 25 Sep 2023 14:49:53 -0700
Subject: RE:Re: Re: Re: Re: Message from Walmart.com Customer: Initiate a return, 200011196366088 #Ref 2023092100318058
From: "info@designerliving.com" <info@designerliving.com>
To: "c-46DF021B9CC44554AB106554D712FD86@relay.walmart.com" <c-46DF021B9CC44554AB106554D712FD86@relay.walmart.com>
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<p>Hello=20Rohit-<br/></p><p><br/></p><p>Thank=20you=20for=20confirming=20t=
he=20date.=20Now=20we=20know=20why=20there=20is=20no=20return=20label=20tha=
t=20populates=20whenever=20we=20process=20the=20return=20here=20on=20our=20=
system.=20We=20apologize=20for=20the=20confusion=20because=20the=20order=20=
date=20in=20the=20Walmart=20system=20shows=20different.=20Our=20system=20he=
re=20in=20Desginer=20Living=20only=20accepets=20return=20within=2030=20day=
=20time=20frame=20rate.&nbsp;<span=20style=3d"text-wrap:=20wrap;">Unfortuna=
tely,=20the=20order=20is=20past=20both=20Walmart=20and=20Designer=20Living=
=20return=20policy.</span>=20Based=20on=20these=20conditions=20I&#39;m=20re=
ally=20sorry=20to=20tell=20you=20that=20the=20return=20is=20invalid.</p><p>=
<br/></p><p>Sincerely,</p><p>Kyle</p><p>Designer=20Living</p><p>info@design=
erliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Hi=20Team,</p><p><br/><=
/p><p>Yeah=20sure!!</p><p><br/></p><p>It=20was=20placed=20on=2014th=20Septe=
mber2023.</p><p><br/></p><p>On=20Mon,=20Sep=2025,=202023=20at=205:25=e2=80=
=afPM=20Designer=20Living=20Inc.=20&lt;<a=20href=3d"mailto:s-46DF021B9CC445=
54AB106554D712FD86@relay.walmart.com">s-46DF021B9CC44554AB106554D712FD86@re=
lay.walmart.com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gmail_quote=
"=20style=3d"margin:0px=200px=200px=200.8ex;border-left:1px=20solid=20rgb(2=
04,204,204);padding-left:1ex"><p>Hello=20Rohit-</p><p><br/></p><p>May=20we=
=20ask=20when=20the=20order=20was=20made?=20Thank=20you.</p><p><br/></p><p>=
Sincerely,</p><p>Kyle</p><p>Designer=20Living</p><p><a=20href=3d"mailto:inf=
o@designerliving.com"=20target=3d"_blank">info@designerliving.com</a></p><p=
>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d</p><p><br/></p><p>Hi=20Team,</p><p><br/></p><p>we=20are=20u=
nable=20to=20proceed=20through=20walmart=20account=20that&#39;s=20the=20rea=
son=20we=20are=20reaching=20out=20to=20you.</p><p><br/></p><p>Please=20find=
=20the=20below=20screenshot=20for&nbsp;your=20reference</p><p><br/></p><p>W=
hile=20i=20clicked=20on=20&quot;<strong>start=20a=20return&quot;</strong>=
=20it=20shows=20us=20<strong>&quot;contact=20to=20the=20seller&quot;</stron=
g></p><p><strong><br/></strong></p><p><img=20alt=3d"image.png"=20width=3d"3=
55"=20height=3d"216"/><br/></p><p><br/></p><p>If=20I=20were=20able=20to=20p=
rocess=20the=20return=20through=20my=20Walmart=20account,=20I=20wouldn&#39;=
t=20contact=20you=20here.</p><p><br/></p><p>I=20understand=20that=20returni=
ng=20the=20item=20is=20customer=20responsibility=20but=20while=20I&nbsp;pla=
ced=20my=20order,=20I=20noticed=20that=20Walmart=20offers=20a=20generous=20=
90-day=20return=20policy,=20which=20was=20one=20of=20the=20reasons=20I=20ch=
ose=20to=20shop=20with=20Walmart.&nbsp;</p><p><br/></p><p>when=20I=20attemp=
ted=20to=20initiate=20a=20return=20for=20an=20item=20from=20my=20order,=20I=
=20discovered=20that=20I=20am&nbsp;not=20able=20to=20raise&nbsp;the=20retur=
n=20from=20my=20account.&nbsp;</p><p><br/></p><p>I=20must=20admit=20that=20=
I=20was=20unaware=20of=20this=20aspect=20of=20the=20return=20process,=20as=
=20it=20was=20not=20explicitly=20mentioned=20during=20the=20order=20placeme=
nt.=20Hence=20i=20am=20requesting=20your=20support=20and=20assistance<br/>i=
n=20providing=20a=20return=20label=20for=20either=20UPS=20or=20FedEx.=20Thi=
s=20will=20greatly=20facilitate=20the=20return=20process,=20allowing=20me=
=20to=20drop=20off=20the=20item=20conveniently=20and=20ensuring=20a=20smoot=
her=20experience=20for=20both=20of&nbsp;us.</p><p><br/></p><p>In=20future,=
=20we=20will&nbsp;be=20more=20mindful=20and=20take=20care=20of=20such=20mat=
ters=20before=20placing=20the=20order</p><p><br/></p><p>On=20Mon,=20Sep=202=
5,=202023=20at=203:46=e2=80=afPM=20Designer=20Living=20Inc.=20&lt;<a=20href=
=3d"mailto:s-46DF021B9CC44554AB106554D712FD86@relay.walmart.com"=20target=
=3d"_blank">s-46DF021B9CC44554AB106554D712FD86@relay.walmart.com</a>&gt;=20=
wrote:<br/></p><blockquote=20class=3d"gmail_quote"=20style=3d"margin:0px=20=
0px=200px=200.8ex;border-left:1px=20solid=20rgb(204,204,204);padding-left:1=
ex"><p=20class=3d"MsoNormal"=20style=3d"margin:0cm;line-height:normal;font-=
size:11pt;font-family:Calibri,sans-serif"><span=20style=3d"font-size:12pt">=
Hello=20Rohit-</span></p><p=20class=3d"MsoNormal"=20style=3d"margin:0cm;lin=
e-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span=20styl=
e=3d"font-size:12pt">&nbsp;</span></p><p=20class=3d"MsoNormal"=20style=3d"m=
argin:0cm;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"=
><span=20style=3d"font-size:12pt">We=20have=20completed=20the=0d=0ainvestig=
ation.=20Walmart=20confirmed=20that=20the=20order=20is=20inside=20Designer=
=20Living=20and=0d=0aWalmart=20return=20policy=20and=20you=20can=20process=
=20your=20return=20in=20your=20Walmart=20account.=0d=0aKindly=20proceed=20t=
o=20your=20Walmart=20account=20so=20that=20you=20can=20proceed=20with=20the=
=0d=0areturn.&nbsp;Please=20note=20return=20shipping/label=20is=20the=20cus=
tomer=e2=80=99s=0d=0aresponsibility.&nbsp;</span></p><p=20class=3d"MsoNorma=
l"=20style=3d"margin:0cm;line-height:normal;font-size:11pt;font-family:Cali=
bri,sans-serif"><span=20style=3d"font-size:12pt">&nbsp;</span></p><p=20clas=
s=3d"MsoNormal"=20style=3d"margin:0cm;line-height:normal;font-size:11pt;fon=
t-family:Calibri,sans-serif"><span=20style=3d"font-size:12pt">Sincerely,</s=
pan></p><p=20class=3d"MsoNormal"=20style=3d"margin:0cm;line-height:normal;f=
ont-size:11pt;font-family:Calibri,sans-serif"><span=20style=3d"font-size:12=
pt">Kyle</span></p><p=20class=3d"MsoNormal"=20style=3d"margin:0cm;line-heig=
ht:normal;font-size:11pt;font-family:Calibri,sans-serif"><span=20style=3d"f=
ont-size:12pt">Designer=20Living</span></p><p=20class=3d"MsoNormal"=20style=
=3d"margin:0cm;line-height:normal;font-size:11pt;font-family:Calibri,sans-s=
erif"><span=20style=3d"font-size:12pt"><a=20href=3d"mailto:info@designerliv=
ing.com"=20target=3d"_blank">info@designerliving.com</a>&nbsp;</span></p><b=
r/><p>On=20Tue,=20Sep=2026,=202023=20at=202:22=e2=80=afAM=20Rohit=20Batra=
=20&lt;<a=20href=3d"mailto:c-46DF021B9CC44554AB106554D712FD86@relay.walmart=
.com"=20target=3d"_blank">c-46DF021B9CC44554AB106554D712FD86@relay.walmart.=
com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gmail_quote"=20style=3d=
"margin:0px=200px=200px=200.8ex;border-left:1px=20solid=20rgb(204,204,204);=
padding-left:1ex"><p>Hi=20Team,</p><p><br/></p><p>Awaiting=20for=20the=20re=
ply.</p><p><br/></p><br/><p>On=20Sat,=20Sep=2023,=202023=20at=204:41=e2=80=
=afPM=20Rohit=20Batra=20&lt;<a=20href=3d"mailto:rohit.batra.er@gmail.com"=
=20target=3d"_blank">rohit.batra.er@gmail.com</a>&gt;=20wrote:<br/></p><blo=
ckquote=20class=3d"gmail_quote"=20style=3d"margin:0px=200px=200px=200.8ex;b=
order-left:1px=20solid=20rgb(204,204,204);padding-left:1ex"><p>Hi=20Team,</=
p><p><br/></p><p>I=20went=20to=20the=20FedEx=20warehouse=20today=20and=20th=
ey=20are=20not=20accepting=20the&nbsp;package=20without=20a=20return=20labe=
l.</p><p><br/></p><p>I=20kindly=20request=20your=20support=20in=20providing=
=20a=20return=20label=20for=20either=20UPS=20or=20FedEx.=20This=20will=20gr=
eatly=20facilitate=20the=20return=20process,=20allowing=20me=20to=20drop=20=
off=20the=20item=20conveniently=20and=20ensuring=20a=20smoother=20experienc=
e=20for=20both=20of=20us.<br/><br/>I=20appreciate=20your=20attention=20to=
=20this=20matter=20and=20your=20assistance=20in=20resolving=20it.=20Your=20=
prompt=20response=20and=20support=20will=20go=20a=20long=20way=20in=20enhan=
cing=20the=20overall=20shopping=20experience=20for=20Walmart=20customers.<b=
r/><br/>If=20there=20are=20any=20specific=20details=20or=20documentation=20=
required=20from=20my=20end=20to=20facilitate=20the=20return=20label=20issua=
nce,=20please=20let=20me=20know,=20and=20I=20will=20provide=20them=20prompt=
ly.<br/><br/>Thank=20you=20for=20your=20understanding=20and=20cooperation.<=
br/></p><br/><p>On=20Fri,=20Sep=2022,=202023=20at=205:15=e2=80=afPM=20Desig=
ner=20Living=20Inc.=20&lt;<a=20href=3d"mailto:s-46DF021B9CC44554AB106554D71=
2FD86@relay.walmart.com"=20target=3d"_blank">s-46DF021B9CC44554AB106554D712=
FD86@relay.walmart.com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gmai=
l_quote"=20style=3d"margin:0px=200px=200px=200.8ex;border-left:1px=20solid=
=20rgb(204,204,204);padding-left:1ex"><p>Hello&nbsp;Rohit-</p><p><br/></p><=
p>Thank=20you=20for=20your=20email.=20Kindly=20follow=20the=20process=20tha=
t=20I=20have=20provided=20you=20and=20input=20the=20return=20number=20in=20=
the=20packaging.=20Then=20you=20can=20drop=20off=20the=20package=20to=20a=
=20FedEx=20warehouse=20in=20your=20area.=20We=20will=20then=20process=20the=
=20refund=20once=20we=20receive=20the=20product.=20Also=20upon=20further=20=
investigation,=20your=20order=20no:&nbsp;200011196366088/=20PO=20no:&nbsp;1=
08825949522634=20is=20inside=20the=20Walmart=20and=20Designer=20Living=2030=
=20day=20return=20policy.=20So=20you=20will=20be=20able=20to=20process=20a=
=20return=20request=20through=20your=20Walmart=20account=20for=20this=20ord=
er.</p><p><br/></p><p>Sincerely,</p><p>Kyle</p><p>Designer=20Living</p><p><=
a=20href=3d"mailto:info@designerliving.com"=20target=3d"_blank">info@design=
erliving.com</a></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Hi=20Team,</p><p><br=
/></p><p>When=20I=20initially=20placed=20my=20order,=20I=20noticed=20that=
=20Walmart=20offers=20a=20generous=2090-day=20return=20policy,=20which=20wa=
s=20one=20of=20the=20reasons=20I=20chose=20to=20shop=20with=20Walmart.=20Ho=
wever,=20I=20recently=20encountered=20an=20issue=20related=20to=20the=20ret=
urn=20process=20that=20has=20left=20me=20seeking=20some=20assistance.<br/><=
br/>To=20my=20surprise,=20when=20I=20attempted=20to=20initiate=20a=20return=
=20for=20an=20item=20from=20my=20order,=20I=20discovered=20that=20I=20am&nb=
sp;not=20able=20to=20raise&nbsp;the=20return=20from=20my=20account.&nbsp;</=
p><p><br/></p><p>I=20must=20admit=20that=20I=20was=20unaware=20of=20this=20=
aspect=20of=20the=20return=20process,=20as=20it=20was=20not=20explicitly=20=
mentioned=20during=20the=20order=20placement.<br/><br/>In=20light=20of=20th=
is=20situation,=20I=20kindly=20request=20your=20support=20in=20providing=20=
a=20return=20label=20for=20either=20UPS=20or=20FedEx.=20This=20will=20great=
ly=20facilitate=20the=20return=20process,=20allowing=20me=20to=20drop=20off=
=20the=20item=20conveniently=20and=20ensuring=20a=20smoother=20experience=
=20for=20both=20Walmart=20and=20the=20customer.<br/><br/>Additionally,=20I=
=20would=20like=20to=20suggest=20that=20Walmart=20consider=20making=20this=
=20aspect=20of=20the=20return=20policy=20more=20visible=20and=20transparent=
=20to=20customers=20during=20the=20order=20placement=20process.=20Clear=20c=
ommunication=20about=20return=20shipping=20responsibility=20will=20help=20c=
ustomers=20make=20informed=20decisions=20before=20finalizing=20their=20orde=
rs.<br/><br/>I=20appreciate=20your=20attention=20to=20this=20matter=20and=
=20your=20assistance=20in=20resolving=20it.=20Your=20prompt=20response=20an=
d=20support=20will=20go=20a=20long=20way=20in=20enhancing=20the=20overall=
=20shopping=20experience=20for=20Walmart=20customers.<br/><br/>If=20there=
=20are=20any=20specific=20details=20or=20documentation=20required=20from=20=
my=20end=20to=20facilitate=20the=20return=20label=20issuance,=20please=20le=
t=20me=20know,=20and=20I=20will=20provide=20them=20promptly.<br/><br/>Thank=
=20you=20for=20your=20understanding=20and=20cooperation.<br/><br/></p><p><b=
r/></p><p>On=20Fri,=20Sep=2022,=202023=20at=203:16=e2=80=afPM=20Designer=20=
Living=20Inc.=20&lt;<a=20href=3d"mailto:s-46DF021B9CC44554AB106554D712FD86@=
relay.walmart.com"=20target=3d"_blank">s-46DF021B9CC44554AB106554D712FD86@r=
elay.walmart.com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gmail_quot=
e"=20style=3d"margin:0px=200px=200px=200.8ex;border-left:1px=20solid=20rgb(=
204,204,204);padding-left:1ex"><p>Hello=20Rohit-</p><p>&nbsp;</p><p>Thank=
=20you=20for=20your=20email.=20Your=20return=20number=20is=20R239220007.=20=
Please=20write=20these=20numbers=20on=20the=20outside=20of=20the=20box.&nbs=
p;=20Please=20note=20return=20shipping=20is=20the=20customer=e2=80=99s=20re=
sponsibility.&nbsp;=20Once=20the=20return=20tracking=20number=20becomes=20a=
vailable=20email=20it=20to=20<a=20href=3d"mailto:info@designerliving.com"=
=20target=3d"_blank">info@designerliving.com</a>.&nbsp;=20Thank=20you.</p><=
p>&nbsp;</p><p>Please=20be=20advised=20once=20a=20return=20has=20been=20rec=
eived,=20our=20warehouse=20inspects=20all=20returns,=20to=20ensure=20that=
=20items=20are=20not=20damaged=20etc.=20and=20are=20in=20their=20original=
=20packaging.&nbsp;&nbsp;They=20will=20then=20process=20the=20paperwork=20a=
nd=20forward=20onto=20our=20Customer=20Service=20team=20to=20process=20the=
=20refund.&nbsp;&nbsp;The=20whole=20process=20takes=20approximately=2015-20=
=20business=20days.&nbsp;&nbsp;Once=20your=20refund=20has=20been=20processe=
d=20you=20will=20be=20notified=20by=20email.</p><p>&nbsp;</p><p>RETURN=20TO=
:</p><p><br/></p><p>550=20Northport=20Parkway,=20Port=20Wentworth,=20GA,=20=
31407,=20United=20States</p><p>&nbsp;</p><p>Best=20Regards,</p><p>Kyle</p><=
p>Designer=20Living</p><p><a=20href=3d"mailto:info@designerliving.com"=20ta=
rget=3d"_blank">info@designerliving.com</a></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/>=
</p><p>Hi=20Team,</p><p><br/></p><p>we=20are=20unable=20to=20do=20it=20from=
=20walmart=20application=20that&#39;s=20the=20reason=20we=20are=20reaching=
=20out=20to=20you.</p><p><br/></p><p>Could=20you=20please=20help=20us=20to=
=20raise=20the=20return=20for=20this=20item.</p><p><br/></p><p><br/></p><p>=
<br/></p><p>On=20Fri,=20Sep=2022,=202023=20at=209:58=e2=80=afAM=20Designer=
=20Living=20Inc.=20&lt;<a=20href=3d"mailto:s-46DF021B9CC44554AB106554D712FD=
86@relay.walmart.com"=20target=3d"_blank">s-46DF021B9CC44554AB106554D712FD8=
6@relay.walmart.com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gmail_q=
uote"=20style=3d"margin:0px=200px=200px=200.8ex;border-left:1px=20solid=20r=
gb(204,204,204);padding-left:1ex"><p>Hello&nbsp;Rohit/=20Walmart-</p><p><br=
/></p><p>Thank=20you=20for=20your=20email.=20We&nbsp;apologize=20that=20thi=
s=20item=20did=20not=20meet=20your=20expectations.=20Kindly=20proceed=20to=
=20your=20Walmart=20account=20to=20process=20a=20return=20request.</p><p><b=
r/></p><p>Sincerely,</p><p>Kyle</p><p>Designer=20Living</p><p><a=20href=3d"=
mailto:info@designerliving.com"=20target=3d"_blank">info@designerliving.com=
</a></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=20Inc.,=
&nbsp;</p><p><br/></p><p>Rohit=20Batra=20wants=20to=20connect=20with=20you=
=20for=20the=20order=20below:</p><p><br/></p><p><strong>=20Customer=20Order=
=20Number</strong>:&nbsp;=20200011196366088</p><p><strong>=20Purchase=20Ord=
er=20No</strong>:&nbsp;=20108825949522634</p><p><strong>=20Reason=20for=20C=
ontact:=20</strong>&nbsp;Initiate=20a=20return</p><p><strong>=20Item=20name=
/number:</strong>&nbsp;=20Comfort=20Spaces=20Pintuck=20Faux=20Silk=20Queen=
=20Comforter=20Set=20with=20Bed=20Skirt=20and=20D=c3=a9cor=20Pillow,=20Taup=
e=205=20Pieces/252091894</p><p><br/><br/></p><p><strong>Customer=20Message<=
/strong>:<br/></p><p>Didn&#39;t=20like=20the=20product,=20so=20wanted=20to=
=20return=20it=20and=20it=20is=20unused</p><p><br/></p><p><strong>What=20yo=
u=20need=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=20message=
=20to=20contact=20the=20customer,=20and=20do=20so=20within=2048=20hours,=20=
per=20the=20guidelines=20outlined=20in=20the=20<a=20href=3d"https://sellerh=
elp.walmart.com/s/guide?article=3d000006402#Customer_Service_Requirements"=
=20target=3d"_blank">Marketplace=20Seller=20Customer=20Care=20Requirements.=
</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=20to=20this=
=20communication=20within=2048=20hours,=20Walmart=20may=20proactively=20ref=
und=20the=20customer.</p><p><br/><br/></p><p>Thank=20you,&nbsp;</p><p>Your=
=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=
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