MIME-Version: 1.0
Message-ID: <af9da3f6607a32e6@a3b77b3e29c8024f>
Date: Fri, 22 Sep 2023 14:15:07 -0700
Subject: RE:Re: Re: Message from Walmart.com Customer: Initiate a return, 200011196366088 #Ref 2023092100318058
From: "info@designerliving.com" <info@designerliving.com>
To: "c-46DF021B9CC44554AB106554D712FD86@relay.walmart.com" <c-46DF021B9CC44554AB106554D712FD86@relay.walmart.com>
Content-Type: multipart/mixed;
	boundary="9e6c7580.5e7f.479e.9be1.866d3594c4d7"


--9e6c7580.5e7f.479e.9be1.866d3594c4d7
Content-Type: multipart/alternative;
	boundary="dfd49ef7.9c73.4e25.be32.c2efbeb460f7"


--dfd49ef7.9c73.4e25.be32.c2efbeb460f7
Content-Type: text/plain;
	charset="utf-8"
Content-Transfer-Encoding: quoted-printable


--dfd49ef7.9c73.4e25.be32.c2efbeb460f7
Content-Type: text/html;
	charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<p>Hello&nbsp;<span=20style=3d"text-wrap:=20wrap;">Rohit-</span></p><p><spa=
n=20style=3d"text-wrap:=20wrap;"><br/></span></p><p><span=20style=3d"text-w=
rap:=20wrap;">Thank=20you=20for=20your=20email.=20Kindly=20follow=20the=20p=
rocess=20that=20I=20have=20provided=20you=20and=20input=20the=20return=20nu=
mber=20in=20the=20packaging.=20Then=20you=20can=20drop=20off=20the=20packag=
e=20to=20a=20FedEx=20warehouse=20in=20your=20area.=20We=20will=20then=20pro=
cess=20the=20refund=20once=20we=20receive=20the=20product.=20Also=20upon=20=
further=20investigation,=20your=20order=20no:&nbsp;<span=20style=3d"text-wr=
ap:=20wrap;">200011196366088/=20PO=20no:&nbsp;<span=20style=3d"text-wrap:=
=20wrap;">108825949522634=20is=20inside=20the=20Walmart=20and=20Designer=20=
Living=2030=20day=20return=20policy.=20So=20you=20will=20be=20able=20to=20p=
rocess=20a=20return=20request=20through=20your=20Walmart=20account=20for=20=
this=20order.</span></span></span></p><p><span=20style=3d"text-wrap:=20wrap=
;"><span=20style=3d"text-wrap:=20wrap;"><span=20style=3d"text-wrap:=20wrap;=
"><br/></span></span></span></p><p><span=20style=3d"text-wrap:=20wrap;"><sp=
an=20style=3d"text-wrap:=20wrap;"><span=20style=3d"text-wrap:=20wrap;">Sinc=
erely,</span></span></span></p><p><span=20style=3d"text-wrap:=20wrap;"><spa=
n=20style=3d"text-wrap:=20wrap;"><span=20style=3d"text-wrap:=20wrap;">Kyle<=
/span></span></span></p><p><span=20style=3d"text-wrap:=20wrap;"><span=20sty=
le=3d"text-wrap:=20wrap;"><span=20style=3d"text-wrap:=20wrap;">Designer=20L=
iving</span></span></span></p><p><span=20style=3d"text-wrap:=20wrap;"><span=
=20style=3d"text-wrap:=20wrap;"><span=20style=3d"text-wrap:=20wrap;">info@d=
esignerliving.com</span></span></span></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p=
>Hi=20Team,</p><p><br/></p><p>When=20I=20initially=20placed=20my=20order,=
=20I=20noticed=20that=20Walmart=20offers=20a=20generous=2090-day=20return=
=20policy,=20which=20was=20one=20of=20the=20reasons=20I=20chose=20to=20shop=
=20with=20Walmart.=20However,=20I=20recently=20encountered=20an=20issue=20r=
elated=20to=20the=20return=20process=20that=20has=20left=20me=20seeking=20s=
ome=20assistance.<br/><br/>To=20my=20surprise,=20when=20I=20attempted=20to=
=20initiate=20a=20return=20for=20an=20item=20from=20my=20order,=20I=20disco=
vered=20that=20I=20am&nbsp;not=20able=20to=20raise&nbsp;the=20return=20from=
=20my=20account.&nbsp;</p><p><br/></p><p>I=20must=20admit=20that=20I=20was=
=20unaware=20of=20this=20aspect=20of=20the=20return=20process,=20as=20it=20=
was=20not=20explicitly=20mentioned=20during=20the=20order=20placement.<br/>=
<br/>In=20light=20of=20this=20situation,=20I=20kindly=20request=20your=20su=
pport=20in=20providing=20a=20return=20label=20for=20either=20UPS=20or=20Fed=
Ex.=20This=20will=20greatly=20facilitate=20the=20return=20process,=20allowi=
ng=20me=20to=20drop=20off=20the=20item=20conveniently=20and=20ensuring=20a=
=20smoother=20experience=20for=20both=20Walmart=20and=20the=20customer.<br/=
><br/>Additionally,=20I=20would=20like=20to=20suggest=20that=20Walmart=20co=
nsider=20making=20this=20aspect=20of=20the=20return=20policy=20more=20visib=
le=20and=20transparent=20to=20customers=20during=20the=20order=20placement=
=20process.=20Clear=20communication=20about=20return=20shipping=20responsib=
ility=20will=20help=20customers=20make=20informed=20decisions=20before=20fi=
nalizing=20their=20orders.<br/><br/>I=20appreciate=20your=20attention=20to=
=20this=20matter=20and=20your=20assistance=20in=20resolving=20it.=20Your=20=
prompt=20response=20and=20support=20will=20go=20a=20long=20way=20in=20enhan=
cing=20the=20overall=20shopping=20experience=20for=20Walmart=20customers.<b=
r/><br/>If=20there=20are=20any=20specific=20details=20or=20documentation=20=
required=20from=20my=20end=20to=20facilitate=20the=20return=20label=20issua=
nce,=20please=20let=20me=20know,=20and=20I=20will=20provide=20them=20prompt=
ly.<br/><br/>Thank=20you=20for=20your=20understanding=20and=20cooperation.<=
br/><br/></p><p><br/></p><p>On=20Fri,=20Sep=2022,=202023=20at=203:16=e2=80=
=afPM=20Designer=20Living=20Inc.=20&lt;<a=20href=3d"mailto:s-46DF021B9CC445=
54AB106554D712FD86@relay.walmart.com">s-46DF021B9CC44554AB106554D712FD86@re=
lay.walmart.com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gmail_quote=
"=20style=3d"margin:0px=200px=200px=200.8ex;border-left:1px=20solid=20rgb(2=
04,204,204);padding-left:1ex"><p>Hello=20Rohit-</p><p>&nbsp;</p><p>Thank=20=
you=20for=20your=20email.=20Your=20return=20number=20is=20R239220007.=20Ple=
ase=20write=20these=20numbers=20on=20the=20outside=20of=20the=20box.&nbsp;=
=20Please=20note=20return=20shipping=20is=20the=20customer=e2=80=99s=20resp=
onsibility.&nbsp;=20Once=20the=20return=20tracking=20number=20becomes=20ava=
ilable=20email=20it=20to=20<a=20href=3d"mailto:info@designerliving.com"=20t=
arget=3d"_blank">info@designerliving.com</a>.&nbsp;=20Thank=20you.</p><p>&n=
bsp;</p><p>Please=20be=20advised=20once=20a=20return=20has=20been=20receive=
d,=20our=20warehouse=20inspects=20all=20returns,=20to=20ensure=20that=20ite=
ms=20are=20not=20damaged=20etc.=20and=20are=20in=20their=20original=20packa=
ging.&nbsp;&nbsp;They=20will=20then=20process=20the=20paperwork=20and=20for=
ward=20onto=20our=20Customer=20Service=20team=20to=20process=20the=20refund=
.&nbsp;&nbsp;The=20whole=20process=20takes=20approximately=2015-20=20busine=
ss=20days.&nbsp;&nbsp;Once=20your=20refund=20has=20been=20processed=20you=
=20will=20be=20notified=20by=20email.</p><p>&nbsp;</p><p>RETURN=20TO:</p><p=
><br/></p><p>550=20Northport=20Parkway,=20Port=20Wentworth,=20GA,=2031407,=
=20United=20States</p><p>&nbsp;</p><p>Best=20Regards,</p><p>Kyle</p><p>Desi=
gner=20Living</p><p><a=20href=3d"mailto:info@designerliving.com"=20target=
=3d"_blank">info@designerliving.com</a></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p=
><p>Hi=20Team,</p><p><br/></p><p>we=20are=20unable=20to=20do=20it=20from=20=
walmart=20application=20that&#39;s=20the=20reason=20we=20are=20reaching=20o=
ut=20to=20you.</p><p><br/></p><p>Could=20you=20please=20help=20us=20to=20ra=
ise=20the=20return=20for=20this=20item.</p><p><br/></p><p><br/></p><p><br/>=
</p><p>On=20Fri,=20Sep=2022,=202023=20at=209:58=e2=80=afAM=20Designer=20Liv=
ing=20Inc.=20&lt;<a=20href=3d"mailto:s-46DF021B9CC44554AB106554D712FD86@rel=
ay.walmart.com"=20target=3d"_blank">s-46DF021B9CC44554AB106554D712FD86@rela=
y.walmart.com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gmail_quote"=
=20style=3d"margin:0px=200px=200px=200.8ex;border-left:1px=20solid=20rgb(20=
4,204,204);padding-left:1ex"><p>Hello&nbsp;Rohit/=20Walmart-</p><p><br/></p=
><p>Thank=20you=20for=20your=20email.=20We&nbsp;apologize=20that=20this=20i=
tem=20did=20not=20meet=20your=20expectations.=20Kindly=20proceed=20to=20you=
r=20Walmart=20account=20to=20process=20a=20return=20request.</p><p><br/></p=
><p>Sincerely,</p><p>Kyle</p><p>Designer=20Living</p><p><a=20href=3d"mailto=
:info@designerliving.com"=20target=3d"_blank">info@designerliving.com</a></=
p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=20Inc.,&nbsp;=
</p><p><br/></p><p>Rohit=20Batra=20wants=20to=20connect=20with=20you=20for=
=20the=20order=20below:</p><p><br/></p><p><strong>=20Customer=20Order=20Num=
ber</strong>:&nbsp;=20200011196366088</p><p><strong>=20Purchase=20Order=20N=
o</strong>:&nbsp;=20108825949522634</p><p><strong>=20Reason=20for=20Contact=
:=20</strong>&nbsp;Initiate=20a=20return</p><p><strong>=20Item=20name/numbe=
r:</strong>&nbsp;=20Comfort=20Spaces=20Pintuck=20Faux=20Silk=20Queen=20Comf=
orter=20Set=20with=20Bed=20Skirt=20and=20D=c3=a9cor=20Pillow,=20Taupe=205=
=20Pieces/252091894</p><p><br/><br/></p><p><strong>Customer=20Message</stro=
ng>:<br/></p><p>Didn&#39;t=20like=20the=20product,=20so=20wanted=20to=20ret=
urn=20it=20and=20it=20is=20unused</p><p><br/></p><p><strong>What=20you=20ne=
ed=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=20message=20to=20=
contact=20the=20customer,=20and=20do=20so=20within=2048=20hours,=20per=20th=
e=20guidelines=20outlined=20in=20the=20<a=20href=3d"https://sellerhelp.walm=
art.com/s/guide?article=3d000006402#Customer_Service_Requirements"=20target=
=3d"_blank">Marketplace=20Seller=20Customer=20Care=20Requirements.</a>=0d=
=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=20to=20this=20commu=
nication=20within=2048=20hours,=20Walmart=20may=20proactively=20refund=20th=
e=20customer.</p><p><br/><br/></p><p>Thank=20you,&nbsp;</p><p>Your=20Walmar=
t=20Customer=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=
=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczFFqAyEQAN=
DTrJ_LzDjj6ocfiZtAIR-lPYHRSSpsDNilpbcv5AKvxnyzjtVoRBfEMlj05ivSkolKFamavWCxv=
Fw9FQpEekUA0yIBWQiEZAXFz0sVG4AJSbEQhIlh6Jb_5t-8PfLY5_J8mNZLq9r3txrZrWcgPIaU=
mEX4cERwIrwuSOfVOzNi67fnxFD1u927jq39tH5_OXtMKb1P9vB5ulxOH_8BAAD__5E9N2Y"/><=
/p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.re=
lay.walmart.com/o/eJwczF1qAyEQAODTrI8yOqPuPPiQuA30obT05wAax0bYTUCE0tsXeoGvx=
tzQkyiJxrNDNgZQ3SIzGR9CsSJllcAV0YXWqlCT5gBUjxYsAltr0K0WtTfkWQqSRYJCvBAM2fOv=
_sn7kcfU18eh-v3aq9znc43ktwtYc-aUiJyj09mAd462YOxlW70acTxufeqS58haxkLwfeS-_0M=
zppTeFjylr4_P15en978AAAD__4Q_OIs"/></blockquote><p><img=20width=3d"1px"=20h=
eight=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczFFqw=
zAMANDTxJ9BlmQ5-vBH67Qw6MfYTuDGTmdIHfDCxm4_6AVeDmkl4WJKsKKOwauK-QoZSJL6NXth=
vuOEdEeWySNxESE1NSAggSLaidTJiLgwoCYit4LNy8DQy5b-xt-0PVM_xmV_mtqWmks73nJgma-=
A9qwxMjvHp7MFcY5nb_E6T2J6qG3dB4Zcvuujlb7Vn9oeL-cIMcb3gU6fl9vt8vEfAAD__2cSNz=
k"/></p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cc=
cp.relay.walmart.com/o/eJwczF1qAyEQAODTrI8y4zpjfPAhcRvoQ2npzwFm17ERdhMQofT2=
hV7gK0nqzF6NJuRIHgFDNLcUhFmLriIbVomVSCBgCVIZnMpqWnLgZojOYUTGkyWO5GBbi6tFgsL=
koesuv_ZH9kP6sNvjMO2-taL38VyS5-UKDi8xZ--J_PmCwER-Ceiuy4lNT_1xa8OuMrpY7ZOH70=
Pa_g-NlHN-m-Zz_vr4fH15ev8LAAD__2X0Ohk"/></blockquote><p><img=20width=3d"1px=
"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwc=
zEFqwzAQBdDTWEszGv2R7YUWiZxAIYvSnkDWyKnAUcA1Lb19IRd4GtLqPIopwfpJYAUDma-wZhQ=
qq0_CJXmbZRnBSj7BLaoZpgYmdjQxMwGOerC6zMMyyiJQqx1oL1v663_T9kj70efnw9SWq5Z2vG=
mAn6_E9jzFCIjgdLbkRTAPlq_z6M0ealufHUjLd723sm_1p7b7yzlCjPG9c6fPy-12-fgPAAD__=
2X9OOY"/></p>
--dfd49ef7.9c73.4e25.be32.c2efbeb460f7--

--9e6c7580.5e7f.479e.9be1.866d3594c4d7--