Subject: RE:Re: Message from Walmart.com Customer: Initiate a return, 200011196366088 #Ref 2023092100318058
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 22 Sep 2023 12:16:15 -0700

Hello Rohit-

Thank you for your email. Your return number is R239220007. Please write these numbers on the outside of the box.  Please note return shipping is the customer’s responsibility.  Once the return tracking number becomes available email it to [email-masked].  Thank you.

Please be advised once a return has been received, our warehouse inspects all returns, to ensure that items are not damaged etc. and are in their original packaging.  They will then process the paperwork and forward onto our Customer Service team to process the refund.  The whole process takes approximately 15-20 business days.  Once your refund has been processed you will be notified by email.

RETURN TO:

550 Northport Parkway, Port Wentworth, GA, 31407, United States

Best Regards,

Kyle

Designer Living

[email-masked]

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Hi Team,

we are unable to do it from walmart application that's the reason we are reaching out to you.

Could you please help us to raise the return for this item.

On Fri, Sep 22, 2023 at 9:58 AM Designer Living Inc. <[email-masked]> wrote:

Hello Rohit/ Walmart-

Thank you for your email. We apologize that this item did not meet your expectations. Kindly proceed to your Walmart account to process a return request.

Sincerely,

Kyle

Designer Living

[email-masked]

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Dear Designer Living Inc.,

Rohit Batra wants to connect with you for the order below:

Customer Order Number:  200011196366088

Purchase Order No:  108825949522634

Reason for Contact:  Initiate a return

Item name/number:  Comfort Spaces Pintuck Faux Silk Queen Comforter Set with Bed Skirt and Décor Pillow, Taupe 5 Pieces/252091894

Customer Message:

Didn't like the product, so wanted to return it and it is unused

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team