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Message-ID: <9624a0361d1fc3a0@8eea889797920c14>
Date: Fri, 22 Sep 2023 10:14:33 -0700
Subject: RE:Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref 2023092000318010
From: "info@designerliving.com" <info@designerliving.com>
To: "c-22A54DD8D26A4F4F9FF44740E3A7AB1E@relay.walmart.com" <c-22A54DD8D26A4F4F9FF44740E3A7AB1E@relay.walmart.com>
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<p>Hello=20Ololade-</p><p><br/></p><p>FedEx=20confirmed=20that=20the=20pack=
age=20was=20delivered=20to&nbsp;22=20N=20Ardmore=20Ave,&nbsp;Villa=20Park,&=
nbsp;IL&nbsp;60181.</p><p><br/></p><p>Best=20regards,</p><p>Kyle</p><p>Desi=
gner=20Living</p><p>info@designerliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/>=
Can=20you=20please=20confirm=20the=20address=20that=20was=20given=20to=20fe=
dex?<br/></p><p>Sent=20from=20my=20iPhone</p><p><br/></p><blockquote>On=20S=
ep=2022,=202023,=20at=209:05=20AM,=20Designer=20Living=20Inc.</blockquote><=
blockquote><p>=ef=bb=bf</p><p=20class=3d"MsoNormal"=20style=3d"margin:0cm;l=
ine-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span=20st=
yle=3d"font-size:12pt">Hello=20Ololade-</span></p><p=20class=3d"MsoNormal"=
=20style=3d"margin:0cm;line-height:normal;font-size:11pt;font-family:Calibr=
i,sans-serif"><span=20style=3d"font-size:12pt">&nbsp;</span></p><p=20class=
=3d"MsoNormal"=20style=3d"margin:0cm;line-height:normal;font-size:11pt;font=
-family:Calibri,sans-serif"><span=20style=3d"font-size:12pt">FedEx=20has=20=
completed=20their=20investigation=0d=0aregarding=20the=20claim=20that=20we=
=20made=20for=20your=20package.=20FedEx=20confirmed=20that=20the=0d=0aorder=
=20was&nbsp;delivered=20to=20the=20registered=20address=20upon=20making=20t=
he=20purchase=20and=0d=0adenied=20the=20claim.&nbsp;&nbsp;Unfortunately=20b=
ased=20on=20these=20conditions,=20we=20are=0d=0aunable=20to=20assist=20furt=
her=20with=20your=20claim=20at=20this=20time.&nbsp;=20You=20may=20want=20to=
=0d=0afile=20a=20police=20report=20or=20file=20a=20claim=20with=20your=20ho=
meowners=20insurance.</span></p><p=20class=3d"MsoNormal"=20style=3d"margin:=
0cm;line-height:normal;font-size:11pt;font-family:Calibri,sans-serif"><span=
=20style=3d"font-size:12pt">&nbsp;</span></p><p=20class=3d"MsoNormal"=20sty=
le=3d"margin:0cm;line-height:normal;font-size:11pt;font-family:Calibri,sans=
-serif"><span=20style=3d"font-size:12pt">Sincerely,</span></p><p=20class=3d=
"MsoNormal"=20style=3d"margin:0cm;line-height:normal;font-size:11pt;font-fa=
mily:Calibri,sans-serif"><span=20style=3d"font-size:12pt">Kyle</span></p><p=
=20class=3d"MsoNormal"=20style=3d"margin:0cm;line-height:normal;font-size:1=
1pt;font-family:Calibri,sans-serif"><span=20style=3d"font-size:12pt">Design=
er=20Living</span></p><p=20class=3d"MsoNormal"=20style=3d"margin:0cm;line-h=
eight:normal;font-size:11pt;font-family:Calibri,sans-serif"><span=20style=
=3d"font-size:12pt"><a=20href=3d"mailto:info@designerliving.com">info@desig=
nerliving.com</a></span></p><p><br/></p><p>On=20Thu,=20Sep=2021,=202023=20a=
t=2011:36=e2=80=afPM=20Ololade=20Shittu=20&lt;<a=20href=3d"mailto:c-22A54DD=
8D26A4F4F9FF44740E3A7AB1E@relay.walmart.com">c-22A54DD8D26A4F4F9FF44740E3A7=
AB1E@relay.walmart.com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gmai=
l_quote"=20style=3d"margin:0px=200px=200px=200.8ex;border-left:1px=20solid=
=20rgb(204,204,204);padding-left:1ex"><p>The=20package=20was=20delivered=20=
to=20the=20wrong=20address=20and=20not=20my=20place.=20The=20image=20shown=
=20by=20fedex=20is=20not=20my=20place=20and=20I=20have=20contacted=20fedex=
=20and=20was=20told=20to=20reach=20out=20to=20you=20to=20begin=20the=20proc=
ess=20for=20lost=20package&nbsp;<br/><br/></p><p>Sent=20from=20my=20iPhone<=
/p><p><br/></p><blockquote>On=20Sep=2021,=202023,=20at=209:04=20AM,=20<a=20=
href=3d"mailto:s-22A54DD8D26A4F4F9FF44740E3A7AB1E@relay.walmart.com"=20targ=
et=3d"_blank">s-22A54DD8D26A4F4F9FF44740E3A7AB1E@relay.walmart.com</a>=20wr=
ote:<br/><br/></blockquote><blockquote><p>=ef=bb=bf</p><p>You=20have=20a=20=
message=20from=20Designer=20Living=20Inc.=20-=20Walmart.com=20&nbsp;</p><p>=
<br/></p><hr/><p><br/></p><p><strong>=20Sales=20Order=20Id:=20</strong>&nbs=
p;200011206884656</p><p><strong>=20Item:=20</strong>&nbsp;=20Comfort=20Spac=
es=20Cozy=203-Piece=20Full/Queen=20Comforter=20Sets=20Luxe=20Velvet=20All=
=20Season=20Down=20Alternative=20Bedding=20Set=20Blush=20Pink,=20Size:=20Fu=
ll/Queen,=20Actual=20Color:=20Blush</p><p><br/></p><p><br/></p><p>Hello=20O=
lolade/=20Walmart-</p><p>&nbsp;</p><p>Thank=20you=20for=20your=20email.&nbs=
p;=20Upon=20checking=20with=20FedEx,=20your=20order#:200011206884656/=20Pur=
chase=20order=20#:&nbsp;108825232557854&nbsp;with=20the=20tracking#:&nbsp;7=
83642352508=20has=20been=20delivered=20on=209/18/23.&nbsp;=20We=20ask=20tha=
t=20you=20first=20check=20with=20other=20family=20members,=20neighbors=20an=
d=20around=20the=20outside=20of=20your=20home=20to=20ensure=20the=20package=
=20was=20not=20misplaced.&nbsp;</p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p=
><p>Designer=20Living=20Customer=20Service</p><p>1-888-879-8790</p><p><a=20=
href=3d"mailto:info@designerliving.com"=20target=3d"_blank">info@designerli=
ving.com</a></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Livin=
g=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><=
p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=20o=
n=20behalf=20of=20the=20customer=20for=20the=20order=20below.=20The=20custo=
mer=20is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><p><s=
trong>=20Customer=20Name:</strong>&nbsp;Ololade=20Shittu</p><p><strong>Cust=
omer=20Order=20Number:</strong>&nbsp;200011206884656</p><p><strong>Purchase=
=20Order=20No:</strong>&nbsp;108825232557854</p><p><strong>=20Reason=20for=
=20Contact:=20</strong>&nbsp;Damaged/Missing=20Parts/Not=20Received</p><p><=
strong>=20Item=20name/number:=20</strong>&nbsp;=20Comfort=20Spaces=20Cozy=
=203-Piece=20Full/Queen=20Comforter=20Sets=20Luxe=20Velvet=20All=20Season=
=20Down=20Alternative=20Bedding=20Set=20Blush=20Pink,=20Size:=20Full/Queen,=
=20Actual=20Color:=20Blush/1544654765</p><p><strong>=20Agent=20message:=20<=
/strong>&nbsp;=20Hello!=20Our=20customer=20has=20stated=20they=20did=20not=
=20receive=20this=20item.=20We=20have=20advised=20them=20that=20you=20will=
=20contact=20them=20within=2048=20hours=20to=20aid=20with=20a=20resolution.=
=20Thank=20you!</p><p><br/></p><p><br/></p><p><strong>What=20you=20need=20t=
o=20do=20now:</strong></p><p>1.=20Reply=20to=20this=20message=20to=20contac=
t=20the=20customer,=20and=20do=20so=20within=2048=20hours,=20per=20the=20gu=
idelines=20outlined=20in=20the=20<a=20href=3d"https://sellerhelp.walmart.co=
m/s/guide?article=3d000006402#Customer_Service_Requirements"=20target=3d"_b=
lank">Marketplace=20Seller=20Customer=20Care=20Requirements.</a>=0d=0a=20<b=
r/>=202.=20If=20there=20has=20been=20no=20reply=20to=20this=20communication=
=20within=2048=20hours,=20Walmart=20may=20proactively=20refund=20the=20cust=
omer.</p><p><br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmar=
t=20Customer=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=
=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczE1KxTAQAO=
DTNMuSmUz-FlnE_oDwFqInGNvJM9CXQiyKtxfeBb49cTGOREkCFy3a6MCor-SjEWayISJvfgsAk=
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/p><p><br/></p><hr/><p><br/></p><p>Walmart=20Customer=20Service=20Team</p><=
p><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"htt=
p://cccp.relay.walmart.com/o/eJwczEtqxDAMANDTxMsgybJjL7xw84EuSks_B3AtpWNIJh=
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dth=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.=
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