Subject: RE:Message from Walmart.com Customer: Where is my order, 200011290124355 #Ref 2023092000317996
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 20 Sep 2023 11:55:28 -0700

Hello Diane-

FedEx confirmed delivery of this package to the address registered upon making the purchase, and provided a photo of where the package delivered.  Unfortunately based on these conditions, we are unable to assist further with your claim at this time.  You may want to file a police report or file a claim with your home owners insurance.

Thank you,

Kyle

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.,

Diane Bory wants to connect with you for the order below:

Customer Order Number:  200011290124355

Purchase Order No:  108825642093632

Reason for Contact:  Where is my order

Item name/number:  Woolrich Down Alternative Twin Comforter Set with Matching Sham Red/Black Buffalo Check Bedding/3287249094

Customer Message:

Hi, customer is contacting in regards to the concern below.
Account name. Diane Bory
Order no. 200011290124355
Item name.
Woolrich Down Alternative Twin Comforter Set with Matching Sham Red/Black Buffalo Check Bedding
Reason. Tag delivered on September 18, 2023 but customer was not able to locate the package.
Please notify and or provide a resolution within 48hours. Thank you!
(Sent by Walmart.com customer service representative.)

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team