Subject: RE:Message from Walmart.com Customer: Where is my order, 200011290124355 #Ref 2023092000307996
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 20 Sep 2023 11:51:17 -0700

Hello Diane / Walmart –

Thank you for your email. Upon checking with FedEx, your order#: 200011290124355 / Purchase order #: 108825642093632 with the tracking #: 783656597387 and 783656597608 has been delivered last 9/18/2023.

We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Trisha

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.,

Diane Bory wants to connect with you for the order below:

Customer Order Number:  200011290124355

Purchase Order No:  108825642093632

Reason for Contact:  Where is my order

Item name/number:  Woolrich Twin Down Alternative Comforter Set with Matching Sham Grey/Black Buffalo Check Bedding/1549481986

Customer Message:

Hi, customer is contacting in regards to the concern below.
Account name. Diane Bory
Order no. 200011290124355
Item name.
Woolrich Twin Down Alternative Comforter Set with Matching Sham Grey/Black Buffalo Check Bedding
Reason. Tag delivered on September 18, 2023 but customer was not able to locate the package.
Please notify and or provide a resolution within 48hours. Thank you!
(Sent by Walmart.com customer service representative.)

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team