Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 2023091600317870
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 18 Sep 2023 07:16:50 -0700

Hello Stacey/ Walmart-

Thank you for your email.  Upon checking with FedEx, your order#:200011266286023/ Purchase order #: 108825640487702 with the tracking#: 783633885185 has been delivered on 09/14/23.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Stacey Maltz

Customer Order Number: 200011266286023

Purchase Order No: 108825640487702

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Intelligent Design 8-Piece Purple Boho All Season Comforter Set with Bed Sheets, Queen, Size: Queen/842203064

Agent message:   Please reach out to customer, replacement requested as she has not received this item and Proof of delivery is not valid.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team