Subject: RE:Message from Walmart.com Customer: Ask a question, 200011296467336 #Ref 2023091400307817
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 15 Sep 2023 07:02:03 -0700

Hello Erica / Walmart -

Thank you for your order with Designer Living! Unfortunately, your order has already shipped and we are unable to stop the shipment.  If you would like to return your order after receiving it, please follow the instructions on the packing slip enclosed.  Please note return shipping charges are the customer’s responsibility and are non-refundable.

The FedEx tracking number for order 200011296467336 is 783744120535.

Another alternative would be to place a new order for the correct size needed, and then return the existing order when it arrives.

Sincerely,

Trisha

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.,

Erica  Watson wants to connect with you for the order below:

Customer Order Number:  200011296467336

Purchase Order No:  108825847667248

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces 9-Piece Full Comforter Sets Microfiber Bed in a Bag Bedding Set with Sheets and Side Pockets,Navy/Red Stripe/691591369

Customer Message:

Need to switch to Queen

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team