Subject: RE:Please contact the customer - Request cancel #Ref 2023090500317403
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 05 Sep 2023 07:25:51 -0700

Hello Dorothy/ Walmart-

Thank you for your email.  Unfortunately, it is too late to cancel Order # 200011121759934/ Purchase Order No: 108824819645398.  This order has already shipped on FedEx tracking # 783309710446.

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Dorothy  Jones

Customer Order Number: 200011121759934

Purchase Order No: 108824819645398

Reason for Contact:  Request cancel

Item name/number:   Comfort Spaces 9 Piece Queen Bed in a Bag College Dorm  Comforter Sets Down Alternative with Sheet Set and Side Pockets, Coral, Size: Queen, Actual Color: Coral/848203619

Agent message:   Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team