Subject: RE:Please contact the customer - Other Reason #Ref 2023090100317266
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 01 Sep 2023 07:25:04 -0700

Hello Elaine/ Walmart-

Thank you for your email.  Unfortunately, it is too late to cancel/edit information for Order # 200011297155365/ Purchase Order No: 108824295943149.  This order has already shipped on FedEx tracking # 783166382938. We highly suggest that you contact FedEx to negotiate on how you will receive your product or you can pick it up in a local FedEx warehouse.

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Elaine  Robinson

Customer Order Number: 200011297155365

Purchase Order No: 108824295943149

Reason for Contact:  Other Reason

Item name/number:   Comfort Spaces 9-Piece Comforter Set Microfiber Navy Blue Bed in A Bag Hypoallergenic Reversible with Side Pockets Bed sets for Queen Bed, Size: Queen, Actual Color: Blue/129158108

Agent message:   Goo day ! The customer's apratment is #E. please send the package to this apartment. Thanks

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team