Subject: RE:Message from Walmart.com Customer: Where is my order, 200011089878232 #Ref 2023082900307179
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 30 Aug 2023 10:51:20 -0700

Hello Amber / Walmart -

Thank you for your email. We are sorry to hear that you have not received your order. We have opened a lost package investigation with FedEx. Generally, this will take anywhere between 1-8 business days to resolve; however, it can be completed sooner. Once FedEx completes their investigation, they will notify us of the results; and we in turn will contact you with an update. We appreciate your patience while the investigation is in progress. Thank you!

Sincerely,

Trisha

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Dear Designer Living Inc.,

Amber Gieseke wants to connect with you for the order below:

Customer Order Number:  200011089878232

Purchase Order No:  108817287162633

Reason for Contact:  Where is my order

Item name/number:  Urban Habitat 3-Piece Twin/Twin XL Kids Cotton Comforter Sets Pink Clouds Unicorn Bedding Set for Girls/1382882641

Customer Message:

I never recieved this item!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team