Subject: RE:Message from Walmart.com Customer: Where is my order, 200011152307533 #Ref 2023082900317176
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 29 Aug 2023 12:05:48 -0700

Hello Maya-

Upon checking with FedEx, FedEx confirmed delivery of this package, and provided a photo of where the package delivered.  Unfortunately based on these conditions, we are unable to assist further with your claim at this time.  You may want to file a police report or file a claim with your homeowners insurance.

Thank you,

Kyle

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.,

Maya Simons wants to connect with you for the order below:

Customer Order Number:  200011152307533

Purchase Order No:  108822958339317

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces 3-Piece Full/Queen Comforter Set Microfiber White Elastic Ruched Bedding Sets/1384079088

Customer Message:

My package says delivered but I never received the package.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team