Subject: RE:Message from Walmart.com Customer: Ask a question, 200011201115615 #Ref 2023082500317051
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 25 Aug 2023 13:53:15 -0700

Hello Jennie/ Walmart-

Thank you for your email. Please be advised once a return has been received, our warehouse inspects all returns, to ensure that items are not damaged etc. and are in their original packaging.  They will then process the paperwork and forward onto our Customer Service team to process the refund.  The whole process takes approximately 15-20 business days.  Once your refund has been processed you will be notified by email.

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Dear Designer Living Inc.,

jennie block wants to connect with you for the order below:

Customer Order Number:  200011201115615

Purchase Order No:  108823060127935

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces Paisley 9-Piece Bed in a Bag Queen Comforter Sets with Sheet Set and Side Pockets, Down Alternative Bedding Set Yellow Paisley/315634647

Customer Message:

I returned the comforter and FedEx says delivered yesterday the 24th of August I would like my refund

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team