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Message-ID: <be6f3490ec500f6c@bfde0928881cb064>
Date: Wed, 23 Aug 2023 12:47:53 -0700
Subject: RE:Re: Re: Message from Walmart.com Customer: Where is my order, 200011150021041 #Ref 2023081900306844
From: "info@designerliving.com" <info@designerliving.com>
To: "c-1C5D1BD9561D473D9FC888B8CB160836@relay.walmart.com" <c-1C5D1BD9561D473D9FC888B8CB160836@relay.walmart.com>
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<p><span=20style=3d"text-wrap:=20nowrap;">Hello=20Samuella=20/=20Walmart=20=
-</span></p><p><span=20style=3d"text-wrap:=20nowrap;"><br/></span></p><p><s=
pan=20style=3d"text-wrap:=20nowrap;">Thank=20you=20for=20your=20response.=
=20We=20have=20spoke=20with=20FedEx=20and=20was=20told=20that=20the=20resul=
t=20of=20the=20investigation=20you=20opened=20says=20that=20package=20was=
=20deemed=20lost.=20They=20will=20be=20sending=20us=20a=20letter=20via=20em=
ail=20of=20these=20results.=20Meanwhile,=20we=20will=20go=20ahead=20and=20p=
rocess=20a=20replacement=20order.=20Can=20you=20please=20confirm=20the=20ad=
dress=20where=20you=20want=20the=20replacement=20to=20be=20delivered?</span=
></p><p><span=20style=3d"text-wrap:=20nowrap;"><br/></span></p><p><span=20s=
tyle=3d"text-wrap:=20nowrap;">Thank=20you=20and=20looking=20forward=20to=20=
your=20response.</span></p><p><span=20style=3d"text-wrap:=20nowrap;"><br/><=
/span></p><p><span=20style=3d"text-wrap:=20nowrap;">Sincerely,</span></p><p=
><span=20style=3d"text-wrap:=20nowrap;"><br/></span></p><p><span=20style=3d=
"text-wrap:=20nowrap;">Trisha</span></p><p><span=20style=3d"text-wrap:=20no=
wrap;">Designer=20Living=20Customer=20Service</span><br/></p><p><span=20sty=
le=3d"text-wrap:=20nowrap;">1-888-879-8790</span></p><p><span=20style=3d"te=
xt-wrap:=20nowrap;">info@designerliving.com</span></p><p>=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p=
><br/></p><p>I=20talked=20to=20them=20over=20the=20phone=20but=20the=20case=
=20number=20is&nbsp;</p><p>81959802=20I=20believe&nbsp;</p><p><br/></p><p>O=
n=20Tue,=20Aug=2022,=202023=20at=202:59=20PM=20Designer=20Living=20Inc.=20&=
lt;<a=20href=3d"mailto:s-1C5D1BD9561D473D9FC888B8CB160836@relay.walmart.com=
">s-1C5D1BD9561D473D9FC888B8CB160836@relay.walmart.com</a>&gt;=20wrote:<br/=
></p><blockquote=20class=3d"gmail_quote"=20style=3d"margin:0px=200px=200px=
=200.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;bor=
der-left-color:rgb(204,204,204)"><p>Hello=20Samuella&nbsp;=20/=20Walmart=20=
-</p><p><br/></p><p>Thank=20you=20for=20your=20response.=20Apologies=20for=
=20the=20trouble=20you=20are=20experiencing=20with=20regards=20to=20your=20=
order.=20Checking=20on=20your=20case,=20the=20address=20that=20we=20have=20=
on=20file=20is=20correct.=20Normal=20process=20of=20escalating=20this=20iss=
ue=20is=20to=20file/open=20an=20investigation=20with=20FedEx.=20Since=20you=
=20mentioned=20that=20you=20have=20already=20reached=20out=20to=20them=20ca=
n=20you=20please=20send=20us=20a=20photo=20of=20their=20email=20and=20as=20=
well=20as=20a=20case=20number?</p><p><br/></p><p>Looking=20forward=20to=20y=
our=20response.</p><p><br/></p><p>Sincerely,</p><p><br/></p><p>Trisha</p><p=
>Designer=20Living=20Customer=20Service</p><p>1-888-879-8790</p><p><a=20hre=
f=3d"mailto:info@designerliving.com"=20target=3d"_blank">info@designerlivin=
g.com</a></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Good=20afternoon.=20I=20ha=
ve=20already=20went=20to=20FedEx=20about=20this=20situation=20and=20nothing=
=20was=20done.=20It=20doesn=e2=80=99t=20make=20sense=20for=20me=20to=20pay=
=20for=20something=20and=20not=20get=20it&nbsp;</p><p><br/></p><p>On=20Mon,=
=20Aug=2021,=202023=20at=205:13=20PM=20Designer=20Living=20Inc.=20&lt;<a=20=
href=3d"mailto:s-1C5D1BD9561D473D9FC888B8CB160836@relay.walmart.com"=20targ=
et=3d"_blank">s-1C5D1BD9561D473D9FC888B8CB160836@relay.walmart.com</a>&gt;=
=20wrote:<br/></p><blockquote=20class=3d"gmail_quote"=20style=3d"margin:0px=
=200px=200px=200.8ex;border-left-width:1px;border-left-style:solid;padding-=
left:1ex;border-left-color:rgb(204,204,204)"><p>Hello=20Sameulla=20/=20Walm=
art-</p><p>&nbsp;</p><p>Thank=20you=20for=20your=20email.=20We=20are=20sorr=
y=20to=20hear=20your=20order=20has=20been=20delivered=20to=20a=20wrong=20ad=
dress.=20Unfortunately,=20we=20cannot=20see=20further=20into=20FedEx&#39;s=
=20system=20as=20to=20why=20this=20order=20has=20been=20route=20to=20a=20di=
fferent=20location;=20therefore,=20we=20ask=20of=20you=20to=20open=20an=20i=
nvestigation=20with=20FedEx.=20Generally,=20this=20will=20take=20anywhere=
=20between=201-8=20business=20days=20to=20resolve;=20however,=20it=20can=20=
be=20completed=20sooner.=20Once=20FedEx=20completes=20their=20investigation=
,=20kindly=20notify=20us=20of=20the=20results;=20and=20we=20in=20turn=20wil=
l=20help=20you=20as=20much=20as=20we=20can.=20Please=20provide=20this=20tra=
cking=20number:=20782244273829=20to=20FedEx.=20We=20appreciate=20your=20pat=
ience=20while=20the=20investigation=20is=20in=20progress.=20Thank=20you!</p=
><p>&nbsp;</p><p>Sincerely,</p><p><br/></p><p>Trisha</p><p>Designer=20Livin=
g=20Customer=20Service</p><p>1-888-879-8790</p><p><a=20href=3d"mailto:info@=
designerliving.com"=20target=3d"_blank">info@designerliving.com</a><span=20=
style=3d"white-space:pre-wrap"></span></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p=
>Dear=20Designer=20Living=20Inc.,&nbsp;</p><p><br/></p><p>Samuella=20Trench=
field=20wants=20to=20connect=20with=20you=20for=20the=20order=20below:</p><=
p><br/></p><p><strong>=20Customer=20Order=20Number</strong>:&nbsp;=20200011=
150021041</p><p><strong>=20Purchase=20Order=20No</strong>:&nbsp;=2010882223=
6377506</p><p><strong>=20Reason=20for=20Contact:=20</strong>&nbsp;Where=20i=
s=20my=20order</p><p><strong>=20Item=20name/number:</strong>&nbsp;=20Comfor=
t=20Spaces=202-Piece=20Twin/Twin=20XL=20Comforter=20Set=20Microfiber=20Whit=
e=20Elastic=20Ruched=20Bedding=20Sets/1019114462</p><p><br/><br/></p><p><st=
rong>Customer=20Message</strong>:<br/></p><p>When=20I=20checked=20fedex=20t=
hey=20delivered=20my=20comforter=20in=20Hollywood=20FL=20instead=20of=20Wes=
t=20Park=20FL=20so=20I=20would=20like=20a=20refund</p><p><br/></p><p><stron=
g>What=20you=20need=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=
=20message=20to=20contact=20the=20customer,=20and=20do=20so=20within=2048=
=20hours,=20per=20the=20guidelines=20outlined=20in=20the=20<a=20href=3d"htt=
ps://sellerhelp.walmart.com/s/guide?article=3d000006402#Customer_Service_Re=
quirements"=20target=3d"_blank">Marketplace=20Seller=20Customer=20Care=20Re=
quirements.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=
=20to=20this=20communication=20within=2048=20hours,=20Walmart=20may=20proac=
tively=20refund=20the=20customer.</p><p><br/><br/></p><p>Thank=20you,&nbsp;=
</p><p>Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><img=20wid=
th=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.c=
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