Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received #Ref 2023082200316954
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 23 Aug 2023 06:40:09 -0700

Hello Christine/ Walmart-

Thank you for your email.  Upon checking with FedEx, your order#:200011250352125/ Purchase order #: 108823062029446 with the tracking#: 782650950672 has been delivered on 8/22/23.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: christine st george

Customer Order Number: 200011250352125

Purchase Order No: 108823062029446

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Madison Park Merie Faux Suede 4-Piece Stiped Accent Natural Comforter Set, King/Cal King, Size: King/Cal-King, Actual Color: Natural/1280309401

Agent message:   customer did not received complete the item please resend another one one so she can get the item that she is missing

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team