MIME-Version: 1.0
Message-ID: <869e1c3ccff8501f@beef9ce7205151a7>
Date: Tue, 22 Aug 2023 07:25:20 -0700
Subject: RE:Re: Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref 2023081900316845
From: "info@designerliving.com" <info@designerliving.com>
To: "c-EB8BEE93D8E945B19DEE1B5C8E4BD039@relay.walmart.com" <c-EB8BEE93D8E945B19DEE1B5C8E4BD039@relay.walmart.com>
Content-Type: multipart/mixed;
	boundary="cb22328b.bfeb.4722.9f00.d2bd213572e7"


--cb22328b.bfeb.4722.9f00.d2bd213572e7
Content-Type: multipart/alternative;
	boundary="af896d51.5670.41d9.8731.aaefb0eb56a4"


--af896d51.5670.41d9.8731.aaefb0eb56a4
Content-Type: text/plain;
	charset="utf-8"
Content-Transfer-Encoding: quoted-printable


--af896d51.5670.41d9.8731.aaefb0eb56a4
Content-Type: text/html;
	charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<p>Hello&nbsp;<span=20style=3d"text-wrap:=20wrap;">Dawnnie-</span></p><p><s=
pan=20style=3d"text-wrap:=20wrap;"><br/></span></p><p>FedEx=20confirmed=20t=
hat=20they=20have=20delivered=20the=20product=20to=20the=20address=20regist=
ered=20when=20making=20the=20purchase=20and=20denied=20the=20claim.=20Unfor=
tunately,=20based=20on=20this=20conditions=20we=20cannot=20honor=20your=20r=
equest=20this=20time.=20Since=20FedEx=20denied=20the=20claim,=20what=20we=
=20can=20only=20do=20now=20is=20to=20send=20you=20a=20replacement=20order=
=20on=20our=20end=20since=20one=20of=20our=20most=20valued=20customer=20is=
=20claiming=20that=20the=20product=20was=20not=20received.</p><p><br/></p><=
p>Sincerely,</p><p>Kyle</p><p>Designer=20Living</p><p>info@designerliving.c=
om</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>This=20is=20a=20photo=20of=20my=20f=
ront=20porch,=20please=20see=20the=20attached=20photo.&nbsp;</p><p><img=20s=
rc=3d"cid:18a1a990b37da17b22a2"/></p><p><img=20src=3d"cid:18a1a98f69775d19e=
291"/></p><p><br/></p><p>On=20Mon,=20Aug=2021,=202023=20at=2012:29=20PM=20D=
esigner=20Living=20Inc.=20&lt;<a=20href=3d"mailto:s-EB8BEE93D8E945B19DEE1B5=
C8E4BD039@relay.walmart.com">s-EB8BEE93D8E945B19DEE1B5C8E4BD039@relay.walma=
rt.com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gmail_quote"=20style=
=3d"margin:0=200=200=20.8ex;border-left:1px=20#ccc=20solid;padding-left:1ex=
"><p=20style=3d"font-size:16px;margin:5px=200px;color:rgb(0,0,0);font-famil=
y:sans-serif">Hello&nbsp;Dawnnie-</p><p=20style=3d"font-size:16px;margin:5p=
x=200px;color:rgb(0,0,0);font-family:sans-serif"><br/></p><p=20style=3d"fon=
t-size:16px;margin:5px=200px;color:rgb(0,0,0);font-family:sans-serif">This=
=20is=20the=20photo=20provided=20by=20FedEx=20in=20which=20they=20delivered=
=20the=20item.=20Please=20see=20the=20attachment=20below.</p><p=20style=3d"=
font-size:16px;margin:5px=200px;color:rgb(0,0,0);font-family:sans-serif"><b=
r/></p><p=20style=3d"font-size:16px;margin:5px=200px;color:rgb(0,0,0);font-=
family:sans-serif"><span=20style=3d"box-sizing:border-box;font-family:FedEx=
Sans,sans-serif;font-weight:700;font-size:0.75rem;line-height:1.3;text-tran=
sform:uppercase;letter-spacing:1px;color:rgb(51,51,51)">DELIVERY=20STATUS</=
span></p><p>Delivered</p><p><span=20style=3d"box-sizing:border-box"></span>=
</p><p><span=20style=3d"box-sizing:border-box"><span=20style=3d"box-sizing:=
border-box"><span=20style=3d"box-sizing:border-box"></span></span></span></=
p><p=20style=3d"font-size:16px;margin:5px=200px;color:rgb(0,0,0);font-famil=
y:sans-serif"><span=20style=3d"box-sizing:border-box;font-family:FedExSans,=
sans-serif;color:rgb(51,51,51);font-size:15px;letter-spacing:-0.2px"></span=
><span=20style=3d"box-sizing:border-box;font-family:FedExSans,sans-serif;co=
lor:rgb(51,51,51);font-size:15px;letter-spacing:-0.2px"></span><span=20styl=
e=3d"box-sizing:border-box;font-family:FedExSans,sans-serif;color:rgb(51,51=
,51);font-size:15px;letter-spacing:-0.2px;margin-top:15px"></span><span=20s=
tyle=3d"box-sizing:border-box;font-family:FedExSans,sans-serif;color:rgb(51=
,51,51);font-size:15px;letter-spacing:-0.2px"></span></p><p><img=20alt=3d"A=
lways=20know=20when=20your=20packages=20are=20coming.=20Get=20updates=20wit=
h=20FedEx=20Delivery=20Manager=c2=ae.=20SIGN=20UP=20FOR=20FREE"=20width=3d"=
320"=20height=3d"240"/></p><p><br/></p><p><span=20style=3d"font-size:18px">=
Sincerely,</span></p><p><span=20style=3d"font-size:18px">Kyle</span></p><p>=
<span=20style=3d"font-size:18px">Designer=20Living</span></p><p><span=20sty=
le=3d"font-size:18px"><a=20href=3d"mailto:info@designerliving.com"=20target=
=3d"_blank">info@designerliving.com</a></span></p><br/><p>On=20Tue,=20Aug=
=2022,=202023=20at=202:56=e2=80=afAM=20dawnnie=20bigelow=20&lt;<a=20href=3d=
"mailto:c-EB8BEE93D8E945B19DEE1B5C8E4BD039@relay.walmart.com"=20target=3d"_=
blank">c-EB8BEE93D8E945B19DEE1B5C8E4BD039@relay.walmart.com</a>&gt;=20wrote=
:<br/></p><blockquote=20class=3d"gmail_quote"=20style=3d"margin:0px=200px=
=200px=200.8ex;border-left:1px=20solid=20rgb(204,204,204);padding-left:1ex"=
></blockquote><blockquote=20class=3d"gmail_quote"=20style=3d"margin:0px=200=
px=200px=200.8ex;border-left:1px=20solid=20rgb(204,204,204);padding-left:1e=
x"><p>Please=20send=20me=20the=20photo=20as=20I=20can=20assure=20you=20it=
=20was=20not=20my=20house=20that=20it=20was=20delivered=20to.=20I=20will=20=
also=20send=20a=20photo=20of=20my=20front=20porch=20area=20and=20will=20con=
firm=20that=20the=20two=20photos=20do=20not=20match.&nbsp;</p><p><br/></p><=
p>On=20Mon,=20Aug=2021,=202023=20at=209:15=20AM=20Designer=20Living=20Inc.=
=20&lt;<a=20href=3d"mailto:s-EB8BEE93D8E945B19DEE1B5C8E4BD039@relay.walmart=
.com"=20target=3d"_blank">s-EB8BEE93D8E945B19DEE1B5C8E4BD039@relay.walmart.=
com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gmail_quote"=20style=3d=
"margin:0px=200px=200px=200.8ex;border-left:1px=20solid=20rgb(204,204,204);=
padding-left:1ex"><p>Hello=20Dawnnie-</p><p>&nbsp;</p><p>Upon=20checking,=
=20FedEx=20confirmed=20delivery=20of=20this=20package=20to=20the=20address=
=20registered=20when=20making=20the=20purchase,=20and=20provided=20a=20phot=
o=20of=20where=20the=20package=20delivered.&nbsp;=20Unfortunately=20based=
=20on=20these=20conditions,=20we=20are=20unable=20to=20assist=20further=20w=
ith=20your=20claim=20at=20this=20time.&nbsp;=20You=20may=20want=20to=20file=
=20a=20police=20report=20or=20file=20a=20claim=20with=20your=20homeowners=
=20insurance.</p><p>&nbsp;</p><p>Thank=20you,</p><p>Kyle</p><p>Customer=20S=
ervice=20Representative</p><p>Designer=20Living</p><p>=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><b=
r/></p><p>I=20already=20did,=20and=20I=20am=20not=20knocking=20on=20more=20=
random=20people=e2=80=99s=20door=20to=20find=20a=20package=20that=20was=20i=
ncorrectly=20delivered=20on=20your=20part.=20Please=20issue=20a=20refund=20=
immediately.&nbsp;</p><p><br/></p><p>On=20Mon,=20Aug=2021,=202023=20at=207:=
07=20AM=20<a=20href=3d"mailto:info@designerliving.com"=20target=3d"_blank">=
info@designerliving.com</a>=20&lt;<a=20href=3d"mailto:s-EB8BEE93D8E945B19DE=
E1B5C8E4BD039@relay.walmart.com"=20target=3d"_blank">s-EB8BEE93D8E945B19DEE=
1B5C8E4BD039@relay.walmart.com</a>&gt;=20wrote:<br/></p><blockquote=20class=
=3d"gmail_quote"=20style=3d"margin:0px=200px=200px=200.8ex;border-left:1px=
=20solid=20rgb(204,204,204);padding-left:1ex"><p>You=20have=20a=20message=
=20from=20Designer=20Living=20Inc.=20-=20Walmart.com=20&nbsp;</p><p><br/></=
p><hr/><p><br/></p><p><strong>=20Sales=20Order=20Id:=20</strong>&nbsp;20001=
1124925985</p><p><strong>=20Item:=20</strong>&nbsp;=20Comfort=20Spaces=209-=
Pieces=20King=20Bed=20in=20a=20Bag=20Comforter=20Sets=20Microfiber=20Down=
=20Alternative=20Daisies=20Green=20with=20Sheet=20Set=20and=20Side=20Pocket=
s,=20Size:=20King,=20Actual=20Color:=20Green</p><p><br/></p><p><br/></p><p>=
Hello=20Dawnnie/=20Walmart-</p><p>&nbsp;</p><p>Thank=20you=20for=20your=20e=
mail.&nbsp;=20Upon=20checking=20with=20FedEx,=20your=20order#:2000111249259=
85/=20Purchase=20order=20#:&nbsp;108822341326489&nbsp;with=20the=20tracking=
#:&nbsp;782348985727=20has=20been=20delivered=20on=208/17/23.&nbsp;=20We=20=
ask=20that=20you=20first=20check=20with=20other=20family=20members,=20neigh=
bors=20and=20around=20the=20outside=20of=20your=20home=20to=20ensure=20the=
=20package=20was=20not=20misplaced.&nbsp;</p><p>&nbsp;</p><p>Sincerely,</p>=
<p>Kyle</p><p>Designer=20Living=20Customer=20Service</p><p>1-888-879-8790</=
p><p><a=20href=3d"mailto:info@designerliving.com"=20target=3d"_blank">info@=
designerliving.com</a></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designe=
r=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=
=20**</p><p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=
=20you=20on=20behalf=20of=20the=20customer=20for=20the=20order=20below.=20T=
he=20customer=20is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/=
></p><p><strong>=20Customer=20Name:</strong>&nbsp;dawnnie=20bigelow</p><p><=
strong>Customer=20Order=20Number:</strong>&nbsp;200011124925985</p><p><stro=
ng>Purchase=20Order=20No:</strong>&nbsp;108822341326489</p><p><strong>=20Re=
ason=20for=20Contact:=20</strong>&nbsp;Damaged/Missing=20Parts/Not=20Receiv=
ed</p><p><strong>=20Item=20name/number:=20</strong>&nbsp;=20Comfort=20Space=
s=209-Pieces=20King=20Bed=20in=20a=20Bag=20Comforter=20Sets=20Microfiber=20=
Down=20Alternative=20Daisies=20Green=20with=20Sheet=20Set=20and=20Side=20Po=
ckets,=20Size:=20King,=20Actual=20Color:=20Green/1855860771</p><p><strong>=
=20Agent=20message:=20</strong>&nbsp;=20Good=20day=0d=0a=0d=0aPlease=20assi=
st=20the=20customer=20has=20advised=20that=20she=20has=20not=20received=20t=
he=20item=20although=20it=20has=20been=20marked=20as=20delivered=20.=20=0d=
=0a=0d=0aKind=20Regards</p><p><br/></p><p><br/></p><p><strong>What=20you=20=
need=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=20message=20to=
=20contact=20the=20customer,=20and=20do=20so=20within=2048=20hours,=20per=
=20the=20guidelines=20outlined=20in=20the=20<a=20href=3d"https://sellerhelp=
.walmart.com/s/guide?article=3d000006402#Customer_Service_Requirements"=20t=
arget=3d"_blank">Marketplace=20Seller=20Customer=20Care=20Requirements.</a>=
=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=20to=20this=20co=
mmunication=20within=2048=20hours,=20Walmart=20may=20proactively=20refund=
=20the=20customer.</p><p><br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20=
Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><img=20width=3d"1=
px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJ=
wczE1KxTAQAODTtMsymUzazCIL085CeAvRE0zz8wz05UEtircXvMCXg1Y7UxlLMDMjLei9Gz8Dm=
h1wWbSyuupShQSJUFnB5p0WM7aAgBa8YcNo0E3goZh5x5TUzUBpIDjLob_Tjx4PPa8pPR9j66nl=
0q_XHCT6KMJ288LkouFNxES3eqG4geXxDK3X50CQy1e793Ie7bv1-79zhXVd3wb78iG3m7z_BQA=
A__8qrDjP"/></p><p><br/></p><hr/><p><br/></p><p>Walmart=20Customer=20Servic=
e=20Team</p><p><br/></p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20=
src=3d"http://cccp.relay.walmart.com/o/eJwczE1qxSAQAODTxGWYGUcdFy6qcdFFaenP=
AXzRvApJHoRA6O1Lu__4aiiLttxUC2g9WbJiSX0HbAbFOY9opOpiSDMvsxNruGkCq3ogIA1CiAy=
OaYSlCv1pN4MRdxsYjraWn_Eq61aOc5wfm-r73Gvbz-cacpSYs9eTZM8mop9yxmiSZI4TaK-OUM=
u1772Nt35v6-PyZmC4b6Wv_9cZUkpvg35KXx-fry_5_TcAAP__rGc5EQ"/></blockquote><p>=
<span=20class=3d"gmail_signature_prefix">--=20</span><br/></p><p>Best,<br/>=
Dawnnie=20Bigelow</p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20=
src=3d"http://cccp.relay.walmart.com/o/eJwczE1KxTAQAODTNMuSzEyTzCIL085CeAvR=
E-Svz0BfHtSieHvBC3w1pB0tNdWCsQwWAY1Tn8Hs1ZXsskaNiDtoapS0qQzOEwOpHkADag_GLOj=
RzhkAiq8lW8rseJlIn-1Iv_NPOh7pvObyfKg-Sq9tXK81SPRRhHHzwrREw5uIicvqheKmkdUZ-t=
ifE-navvp9tPPo333c_50rrOv6NuHLh9xu8v4XAAD__8SxOCA"/></p><img=20width=3d"1px=
"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwc=
zEtqxiAQAODTxGVwnBnNLFxU46KL0tLHAYzav0IeEAKhty_0Al_1-RstNdU8WDEWiVnUj5dcRbR=
zbilG2wWFqJpcxOBCrtSqujfaoJ4MgAVmGQGZGaA5tBqE7ED6bGv-He-8bvm8xnJsqu-l17Zfz9=
WnMIWUBOcpCXEAmVOCwHFKFGaNok5f873vvY1Lf7T1uIUH0o8t9_XfunyM8W3Ap_j18fn6kt7_A=
gAA__8FTDlx"/></blockquote><span=20class=3d"gmail_signature_prefix">--=20</=
span><br/><p>Best,<br/>Dawnnie=20Bigelow</p></blockquote><blockquote=20clas=
s=3d"gmail_quote"=20style=3d"margin:0px=200px=200px=200.8ex;border-left:1px=
=20solid=20rgb(204,204,204);padding-left:1ex"><img=20width=3d"1px"=20height=
=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczEFOxSAQAN=
DTlGUzwwz8YcFC2lmY_IXRE7QFviT9NKmNxtubeIGX41LJczElog_WM1sA8xmDXddVkFCoCFZrK=
2XM4sFttN6wmBYtWAKxiOI8w7hxtZLdrbKHgLkODGfZl9_xZ9mfy3mN2_E0rW8tl3695qhJkmqg=
WTSwSxhmVUxuEuU0AwVzxtbrMTDk8tUevZx7-2798e9ccZqmt4FePvR-1_e_AAAA___3vDiE"/>=
</blockquote><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http=
://cccp.relay.walmart.com/o/eJwczE1qtjAQAODTmKXkZxJnFll8iVl8i9LSnwOMZvI2oL4=
ggvT2hV7gqZGbCyBKoglkAwTjvfqOjaZKE6JvzXDzjcOitYVJwgIMpqkerbZOozWGLBk_BovoV-=
AqK4lGGUCfsvHPePO283mN63NX_Vh7leP6X2NJmEohN2Mh8MnQXIpJPmOBNGtH6oyV7-PoMi79I=
dvzJj-Afuzctz_rijnnt8H9y18fn68v5f03AAD__7n8OtM"/></blockquote><p><span=20cl=
ass=3d"gmail_signature_prefix">--=20</span><br/></p><p>Best,<br/>Dawnnie=20=
Bigelow</p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"htt=
p://cccp.relay.walmart.com/o/eJwczEFOxSAQANDTtMtmhhkoLFhIOwuTvzB6AgrTL0k_P6=
mNxtubeIFXY97JsY4a0QXjHNFM42es2SMFw2WfDWdAnHFz1lYC3r0tMLZowBB4YwDQIU2om7LhX=
IrTrRo7MJx65N_pJx-PfF5TeT7G1kur2q_XGiX5JBJo9RLYJgyrCCa7eOG0AoXxjK3vz4Gh6le7=
dz2P9t36_d-54rIsbwO9fMjtJu9_AQAA___1EziY"/></p>
--af896d51.5670.41d9.8731.aaefb0eb56a4--

--cb22328b.bfeb.4722.9f00.d2bd213572e7--