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Message-ID: <85f16222f97b67a7@be36c44bee84b23e>
Date: Tue, 22 Aug 2023 07:02:11 -0700
Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received   #Ref 2023082100316921
From: "info@designerliving.com" <info@designerliving.com>
To: "a-23F4AA0F8B2A46A2ADD07F165179B70B@relay.walmart.com" <a-23F4AA0F8B2A46A2ADD07F165179B70B@relay.walmart.com>
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<p>Hello=20V<span=20style=3d"text-wrap:=20wrap;">alarie</span>/=20Walmart-<=
/p><p>&nbsp;</p><p>Thank=20you=20for=20your=20email.=20We=20are=20sorry=20t=
o=20hear=20your=20order=20has=20not=20arrived.=20Unfortunately,=20we=20cann=
ot=20see=20further=20into=20FedEx&#39;s=20system=20as=20to=20why=20there=20=
have=20been=20no=20scans=20for=20this=20package;=20therefore,=20we=20ask=20=
of=20you=20to=20open=20a=20lost=20package=20investigation=20with=20FedEx.=
=20Generally,=20this=20will=20take=20anywhere=20between=201-8=20business=20=
days=20to=20resolve;=20however,=20it=20can=20be=20completed=20sooner.=20Onc=
e=20FedEx=20completes=20their=20investigation,=20kindly=20notify=20us=20of=
=20the=20results;=20and=20we=20in=20turn=20will=20help=20you=20as=20much=20=
as=20we=20can.=20Please=20provide=20this=20tracking=20number:&nbsp;78249040=
0076=20to=20FedEx.=20We=20appreciate=20your=20patience=20while=20the=20inve=
stigation=20is=20in=20progress.=20Thank=20you!</p><p>&nbsp;</p><p>Sincerely=
,</p><p>Kyle</p><p>Designer=20Living=20Customer=20Service</p><p>1-888-879-8=
790</p><p>info@designerliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>De=
ar=20Designer=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=
=20ESCALATION=20**</p><p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=
=20contacting=20you=20on=20behalf=20of=20the=20customer=20for=20the=20order=
=20below.=20The=20customer=20is=20receiving=20a=20copy=20of=20this=20messag=
e.</p><p><br/></p><p><strong>=20Customer=20Name:</strong>&nbsp;valarie=20Ri=
sner</p><p><strong>Customer=20Order=20Number:</strong>&nbsp;200011163466161=
</p><p><strong>Purchase=20Order=20No:</strong>&nbsp;108822751862977</p><p><=
strong>=20Reason=20for=20Contact:=20</strong>&nbsp;Damaged/Missing=20Parts/=
Not=20Received</p><p><strong>=20Item=20name/number:=20</strong>&nbsp;=20Com=
fort=20Spaces=204-Piece=20Queen=20College=20Dorm=20Comforter=20Set=20Microf=
iber=20Bedding=20Set=20Navy/Blue=20Stripe,=20Size:=20Queen,=20Actual=20Colo=
r:=20Blue/213999592</p><p><strong>=20Agent=20message:=20</strong>&nbsp;=20H=
ello,=20Good=20day.=20This=20is=20Floyd=20from=20Walmart=20Customer=20Care.=
=20I=20am=20contacting=20you=20on=20behalf=20of=20our=20Customer=20regardin=
g=20the=20item/s=20she=20still=20did=20not=20receive.=20I=20appreciate=20yo=
u=20providing=20her=20all=20the=20details=20and=20information=20of=20the=20=
order=20and=20order=20status.=20Please=20get=20in=20touch=20within=2048=20h=
ours.</p><p><br/></p><p><br/></p><p><strong>What=20you=20need=20to=20do=20n=
ow:</strong></p><p>1.=20Reply=20to=20this=20message=20to=20contact=20the=20=
customer,=20and=20do=20so=20within=2048=20hours,=20per=20the=20guidelines=
=20outlined=20in=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/guid=
e?article=3d000006402#Customer_Service_Requirements">Marketplace=20Seller=
=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=20there=20ha=
s=20been=20no=20reply=20to=20this=20communication=20within=2048=20hours,=20=
Walmart=20may=20proactively=20refund=20the=20customer.</p><p><br/></p><p><b=
r/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Customer=20Care=20Team=
</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=
=3d"http://cccp.relay.walmart.com/o/eJwczFFqwzAMANDTxJ9BlhQ5_vCHkzYw6MfYTuD=
aSmdIHcjCxm4_6AVeCWklYTUarHgUQRJvvgJgUuCE1vk7a84u5zyILVTWREhqakBAghEt0uDR96=
uVEcESeHcvzNAxHLqlv_43bc90nH3en6a2XIu2860EpIVjhGWcMLJEjJcLuMXKYJ2fHEzmCLWte=
8dQ9Ls-mh5b_ant8XLOMM_ze0fx83q7XT_-AwAA__8R0zhW"/></p>
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