Subject: RE:Message from Walmart.com Customer: Where is my order, 200011067341821 #Ref 2023082100306914
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 21 Aug 2023 14:55:09 -0700

Hello Shane / Walmart -

Thank you for your email. Apologies that your order did not arrived on time. As per checking, your order was placed 8/13/2023. Please be advise that shipping takes 5-10 business days. To track your package, you can go to www.fedex.com and use 782425966220 as your tracking number.

Should you need further assistance, feel free to reach out.

Sincerely,

Trisha

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Dear Designer Living Inc.,

Shane Wilson wants to connect with you for the order below:

Customer Order Number:  200011067341821

Purchase Order No:  108822649697320

Reason for Contact:  Where is my order

Item name/number:  Madison Park Poly Slub King/Cal King Comforter Set with Decor Pillow 4-Piece Floral Print All Season Bedding Set, Black/1025299480

Customer Message:

I have not received my order. it was supposed to be delivered on Thursday the 17th. FedEx tracking says no delivery at this time. I needed for a birthday gift today.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team