Subject: RE:Message from Walmart.com Customer: Ask a question, 200011120468150 #Ref 2023081700306774
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 17 Aug 2023 14:58:34 -0700

Hello Eve / Walmart-

Thank you for your email. We are sorry to hear your order has not arrived. Unfortunately, we cannot see further into FedEx's system as to why there have been no scans for this package; therefore, we ask of you to open a lost package investigation with FedEx. Generally, this will take anywhere between 1-8 business days to resolve; however, it can be completed sooner. Once FedEx completes their investigation, kindly notify us of the results; and we in turn will help you as much as we can. Please provide this tracking number: 782434696891.to FedEx. We appreciate your patience while the investigation is in progress. Thank you!

Sincerely,

Trisha

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.,

Eve Brinkman wants to connect with you for the order below:

Customer Order Number:  200011120468150

Purchase Order No:  108822444801274

Reason for Contact:  Ask a question

Item name/number:  Comfort Spaces Cozy 3-Piece King Comforter Sets Luxe Velvet All Season Down Alternative Bedding Set Blush Pink/1099258352

Customer Message:

This is taking too long. Please return & cancel this order.  Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team