Subject: RE:Message from Walmart.com Customer: Where is my order, 200011183931484 #Ref 2023081500306696
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 15 Aug 2023 11:14:39 -0700

Hello Jeremy / Walmart-

Thank you for your email. We are sorry to hear your order has not arrived. Unfortunately, we cannot see further into FedEx's system as to why there have been no scans for this package; therefore, we ask of you to open a lost package investigation with FedEx. Generally, this will take anywhere between 1-8 business days to resolve; however, it can be completed sooner. Once FedEx completes their investigation, kindly notify us of the results; and we in turn will help you as much as we can. Please provide this tracking number: 782124686972 to FedEx. We appreciate your patience while the investigation is in progress. Thank you!

Sincerely,

Trisha

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.,

Jeremy Bowen wants to connect with you for the order below:

Customer Order Number:  200011183931484

Purchase Order No:  108821929003312

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Bedding Bedspread Twin/Twin XL Bed Lightweight Microfiber 2-Piece Gray Reversible Stripe Quilt Set/844169753

Customer Message:

Hi I'm checking on the status of my oder

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team