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Message-ID: <b33b322510a01443@ad4a284b84b60195>
Date: Mon, 14 Aug 2023 07:13:05 -0700
Subject: RE:Re: Please contact the customer - InitiateReturn #Ref 2023081100316574
From: "info@designerliving.com" <info@designerliving.com>
To: "c-D079D9119186406499CF70F0A1C0F13D@relay.walmart.com" <c-D079D9119186406499CF70F0A1C0F13D@relay.walmart.com>
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<p>Hello=20<span=20style=3d"text-wrap:=20wrap;">Hrant</span>-</p><p><br/></=
p><p>We=20sincerely=20empathize=20with=20your=20situation.=20However,=20unf=
ortunately,=20due=20to=20the=20considerable=20amount=20of=20time=20that=20h=
as=20passed,=20we=20are=20unable=20to=20honor=20your=20return=20request=20a=
t=20this=20time.=20Even=20if=20we=20will=20process=20a=20replacement=20orde=
r,=20our=20system=20won&#39;t=20accept=20it=20and=20it=20will=20be=20denied=
.=20Our=20apologies=20for=20the=20inconvenience=20this=20may=20cause=20give=
n=20the=20circumstances.</p><p><br/></p><p>Sincerely,</p><p>Kyle</p><p>Desi=
gner=20Living=20Customer=20Service</p><p><span=20style=3d"text-wrap:=20wrap=
;">1-888-879-8790</span></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Hello,</p><=
p><br/></p><p>Thank=20you=20for=20your=20prompt=20response.=20Is=20there=20=
any=20way=20an=20exception=20can=20be=20made?=20We=20would=20just=20like=20=
to=20exchange=20the=20Full=20for=20a=20Queen=20size=20bedding.=20We=20initi=
ally&nbsp;ordered=20queen=20and=20was=20sent=20the=20wrong=20size.&nbsp;</p=
><p><br/></p><p><span=20style=3d"color:rgb(68,68,68);font-size:13.33px">Sin=
cerely,</span><br/></p><p><span=20style=3d"color:#444444">911=20Housing=20S=
olutions</span></p><p><span=20style=3d"color:#0000ff">Your=20Temporary=20Ho=
using=20Specialists</span></p><p=20style=3d"font-size:13.33px;line-height:1=
.2;margin-top:0pt;margin-bottom:8pt"><span=20style=3d"font-size:10pt;font-f=
amily:Calibri,sans-serif;color:rgb(15,49,100);background-color:transparent;=
vertical-align:baseline;white-space:pre-wrap">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span><span=
=20style=3d"font-size:10pt;font-family:Calibri,sans-serif;color:rgb(15,49,1=
00);background-color:transparent;vertical-align:baseline;white-space:pre-wr=
ap"><span=20style=3d"border:none;display:inline-block;overflow:hidden;width=
:96px;height:96px"><img=20alt=3d"Picture"=20src=3d"https://lh6.googleuserco=
ntent.com/qYku3o_Ec-T66kUyB7pWwe-d0t_E1pVbHDrGTDpWxSqxueDW6iH9RDdJ3r4GYxaES=
PBXVgKw5jLnY5UMMZqnUb_cOAm9nW9K_Lvg34xRA9ApuVwx7gAMPuHCZoxrNvMkmXpdJBBy"=20=
width=3d"96"=20height=3d"96"/></span></span></p><p=20style=3d"font-size:13.=
33px;line-height:1.2;margin-top:0pt;margin-bottom:8pt"><span=20style=3d"fon=
t-size:14pt;font-family:Calibri,sans-serif;color:rgb(255,0,0);background-co=
lor:transparent;vertical-align:baseline;white-space:pre-wrap">&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;911=20housing=20solutions&nbsp;</span></p><p=20style=3d"li=
ne-height:1.2;margin-top:0pt;margin-bottom:8pt"><span=20style=3d"background=
-color:transparent;vertical-align:baseline"><span=20style=3d"color:#444444"=
><span=20style=3d"font-family:Calibri,=20sans-serif"><span=20style=3d"font-=
size:11pt;white-space:pre-wrap">Your=20</span><span=20style=3d"font-size:14=
.6667px;white-space:pre-wrap">full-service</span><span=20style=3d"font-size=
:11pt;white-space:pre-wrap">=20relocations=20company&nbsp;</span></span></s=
pan></span></p><p=20style=3d"font-size:13.33px;line-height:1.2;margin-top:0=
pt;margin-bottom:8pt"><a=20href=3d"https://911housing.com/"=20target=3d"_bl=
ank">https://911housing.com/</a><br/></p><p><br/></p><p=20style=3d"font-siz=
e:13.33px;line-height:1.2;margin-top:0pt;margin-bottom:8pt"><span=20style=
=3d"font-size:10pt;font-family:Arial;color:rgb(15,49,100);background-color:=
transparent;vertical-align:baseline;white-space:pre-wrap">888.707.9111=20/&=
nbsp;=20Email=20-=20</span><span=20style=3d"font-size:10pt;font-family:Aria=
l;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline=
;white-space:pre-wrap"><a=20href=3d"mailto:911housingsolutions@gmail.com"=
=20target=3d"_blank">911housingsolutions@gmail.com</a></span></p><p=20style=
=3d"font-size:13.33px;line-height:1.2;margin-top:0pt;margin-bottom:8pt"><sp=
an=20style=3d"font-size:10pt;font-family:Arial;color:rgb(15,49,100);backgro=
und-color:transparent;font-weight:700;vertical-align:baseline;white-space:p=
re-wrap">Headquarters&nbsp;</span></p><p=20style=3d"font-size:13.33px;line-=
height:1.2;margin-top:0pt;margin-bottom:8pt"><span=20style=3d"font-size:10p=
t;font-family:Arial;color:rgb(15,49,100);background-color:transparent;verti=
cal-align:baseline;white-space:pre-wrap">7215=20Clybourn=20Ave=20Los=20Ange=
les,=20Ca=2091352</span></p><p=20style=3d"font-size:13.33px;line-height:1.2=
;margin-top:0pt;margin-bottom:8pt"><span=20style=3d"font-size:10pt;font-fam=
ily:Arial;color:rgb(15,49,100);background-color:transparent;font-weight:700=
;vertical-align:baseline;white-space:pre-wrap">Burbank=20Branch=20office&nb=
sp;</span></p><p=20style=3d"font-size:13.33px;line-height:1.2;margin-top:0p=
t;margin-bottom:8pt"><span=20style=3d"font-size:10pt;font-family:Arial;colo=
r:rgb(15,49,100);background-color:transparent;vertical-align:baseline;white=
-space:pre-wrap">350=20N=20Glenoaks=20Bl=20201=20Burbank,=20Ca=2091502</spa=
n></p><p=20style=3d"font-size:13.33px;line-height:1.2;margin-top:0pt;margin=
-bottom:8pt"><span=20style=3d"font-size:10pt;font-family:Arial;color:rgb(15=
,49,100);background-color:transparent;font-weight:700;vertical-align:baseli=
ne;white-space:pre-wrap">Glendale=20Branch=20Office&nbsp;</span></p><p=20st=
yle=3d"font-size:13.33px;line-height:1.2;margin-top:0pt;margin-bottom:8pt">=
<span=20style=3d"font-size:10pt;font-family:Arial;color:rgb(15,49,100);back=
ground-color:transparent;vertical-align:baseline;white-space:pre-wrap">1345=
=20B=20Colorado=20St=20Glendale,=20Ca=2091205</span></p><p=20style=3d"font-=
size:13.33px;line-height:1.2;margin-top:0pt;margin-bottom:8pt"><span=20styl=
e=3d"font-size:10pt;font-family:Arial;color:rgb(15,49,100);background-color=
:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">=
Montrose=20Branch=20Office</span><span=20style=3d"font-size:10pt;font-famil=
y:Arial;color:rgb(15,49,100);background-color:transparent;vertical-align:ba=
seline;white-space:pre-wrap">&nbsp;</span></p><p=20style=3d"font-size:13.33=
px;line-height:1.2;margin-top:0pt;margin-bottom:8pt"><span=20style=3d"font-=
size:10pt;font-family:Arial;color:rgb(15,49,100);background-color:transpare=
nt;vertical-align:baseline;white-space:pre-wrap">2520=20Honolulu=20Ave=2018=
0=20Montrose=20Ca=2091020</span></p><p><br/></p><p=20style=3d"font-size:13.=
33px;line-height:1.2;margin-top:0pt;margin-bottom:8pt"><span=20style=3d"fon=
t-size:10pt;font-family:Arial;color:rgb(15,49,100);background-color:transpa=
rent;font-weight:700;font-style:italic;vertical-align:baseline;white-space:=
pre-wrap">Department=20Of=20Real=20Estate=20BRE=20#=2001487715</span></p><p=
><span=20style=3d"font-size:10pt;font-family:Arial;color:rgb(15,49,100);bac=
kground-color:transparent;font-weight:700;font-style:italic;vertical-align:=
baseline;white-space:pre-wrap"><br/></span></p><p><br/></p><p><br/></p><p><=
br/></p><p>On=20Fri,=20Aug=2011,=202023=20at=2012:23=e2=80=afPM=20<a=20href=
=3d"mailto:info@designerliving.com">info@designerliving.com</a>=20&lt;<a=20=
href=3d"mailto:s-D079D9119186406499CF70F0A1C0F13D@relay.walmart.com">s-D079=
D9119186406499CF70F0A1C0F13D@relay.walmart.com</a>&gt;=20wrote:<br/></p><bl=
ockquote=20class=3d"gmail_quote"=20style=3d"margin:0px=200px=200px=200.8ex;=
border-left:1px=20solid=20rgb(204,204,204);padding-left:1ex"><p>You=20have=
=20a=20message=20from=20Designer=20Living=20Inc.=20-=20Walmart.com=20&nbsp;=
</p><p><br/></p><hr/><p><br/></p><p><strong>=20Sales=20Order=20Id:=20</stro=
ng>&nbsp;200010626023222</p><p><strong>=20Item:=20</strong>&nbsp;=20Comfort=
=20Spaces=20Wallace=20Microfiber=209-Piece=20Navy/Red=20Stripe=20Bed=20in=
=20a=20Bag=20Comforter=20Set,=20Queen</p><p><br/></p><p><br/></p><p>Hello=
=20Hrant/=20Walmart=20Team-</p><p>&nbsp;</p><p>Thank=20you=20for=20your=20e=
mail.&nbsp;=20Unfortunately,=20your=20return=20request=20is=20past=20both=
=20Walmart=20and=20Designer=20Living&#39;s=2030-day=20return=20policy=20per=
iod;=20for=20this=20reason,=20we=20are=20unable=20to=20honor=20your=20reque=
st=20at=20this=20time.</p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p><p>Desig=
ner=20Living=20Customer=20Service</p><p>1-888-879-8790</p><p><a=20href=3d"m=
ailto:info@designerliving.com"=20target=3d"_blank">info@designerliving.com<=
/a></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=20Inc.&=
nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><p><br/></=
p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=20on=20behal=
f=20of=20the=20customer=20for=20the=20order=20below.=20The=20customer=20is=
=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><p><strong>=
=20Customer=20Name:</strong>&nbsp;Hrant=20Petrosyan</p><p><strong>Customer=
=20Order=20Number:</strong>&nbsp;200010626023222</p><p><strong>Purchase=20O=
rder=20No:</strong>&nbsp;108801869789688</p><p><strong>=20Reason=20for=20Co=
ntact:=20</strong>&nbsp;InitiateReturn</p><p><strong>=20Item=20name/number:=
=20</strong>&nbsp;=20Comfort=20Spaces=20Wallace=20Microfiber=209-Piece=20Na=
vy/Red=20Stripe=20Bed=20in=20a=20Bag=20Comforter=20Set,=20Queen/420017759</=
p><p><strong>=20Agent=20message:=20</strong>&nbsp;=20Hello.=20We=20purchase=
d=20you=20queen=20anti-microbial=20bed=20set=20a=20little=20while=20back.=
=20However,=20we=20received=20the=20wrong=20size.=20The=20product=20is=20un=
used=20and=20unopened.=20Please=20advise=20how=20to=20initiate=20a=20return=
</p><p><br/></p><p><br/></p><p><strong>What=20you=20need=20to=20do=20now:</=
strong></p><p>1.=20Reply=20to=20this=20message=20to=20contact=20the=20custo=
mer,=20and=20do=20so=20within=2048=20hours,=20per=20the=20guidelines=20outl=
ined=20in=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?artic=
le=3d000006402#Customer_Service_Requirements"=20target=3d"_blank">Marketpla=
ce=20Seller=20Customer=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=
=20there=20has=20been=20no=20reply=20to=20this=20communication=20within=204=
8=20hours,=20Walmart=20may=20proactively=20refund=20the=20customer.</p><p><=
br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Customer=
=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=20al=
t=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczFFKxDAQANDTNJ9lpplNMh_=
5WNItCPsheoJJMl0D3RRqUby96AHeq1FW60iNRnSMPiBdnPmIjqWsNQBnJpjspWTgiSioluDX4E=
yLE0wWAiIyeutGURGpFZVyyCXXgeDQTX7Gb9mecpxj2Z-m9dKq9vOlxhk8z_yngyNwxJwWDwtcM=
cGCdjZHbH3dB4Kqn-3R9djaV-uP_-eMKaXXwV7fb_f77e03AAD__4KEOWc"/></p><p><br/></=
p><hr/><p><br/></p><p>Walmart=20Customer=20Service=20Team</p><p><br/></p><i=
mg=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.w=
almart.com/o/eJwczE1qxSAQAODTxGWYUaMzCxcP00AXpaU_BxDHvCfkBxJD6e0L7wKfhDQbZ4=
sqAR2jJyQ9qEfQAuSHROIzsec8UyJwMxcGzk6cqkGDNkCIyNrYoUevRXQpMyA7BuwsHGVJf_1vW=
tZ0tD7vq6pbrlK29iphBM8jIzKSs-Asc5w8THDDCBOaUR2BER_7ddbtfu7L1eq-nZ2F-5rq8tRa=
iDF-dOYWf76-399ePv8DAAD__7V6Or0"/></blockquote><p><img=20width=3d"1px"=20he=
ight=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczFFqwz=
AMANDTJJ9BkmXH-vBHcRoY9GNsJ_AiuTOkLmRhY7cf7AJPU6kusI2WMAhGIA80fiYm0-CRSTecn=
RFLrd57nMnwQ7yMLRGQg4gECJFo0hggqBb2XLiaGxgO28vv9FP2RznOaXs-xta3ptbPF00LzLII=
omAMDIFF8jrDChfMsKJbxiO1Xp8Dg9pXu3c79vbd-v3fOVPO-XVwl_fr7XZ9-wsAAP__snk30Q"=
/></p>
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