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Message-ID: <be314131cb2cfdc6@bd041fdafa2f7e30>
Date: Wed, 09 Aug 2023 13:58:36 -0700
Subject: RE:Please contact the customer - CancelOrder   #Ref 2023080900316510
From: "info@designerliving.com" <info@designerliving.com>
To: "a-F36E6C2B42ED47A99B0BFEA0F9BF1590@relay.walmart.com" <a-F36E6C2B42ED47A99B0BFEA0F9BF1590@relay.walmart.com>
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<p>Hello&nbsp;<span=20style=3d"text-wrap:=20wrap;">Heidi&nbsp;</span>/=20Wa=
lmart-</p><p>&nbsp;</p><p>Thank=20you=20for=20your=20email.&nbsp;=20Unfortu=
nately,=20it=20is=20too=20late=20to=20cancel=20Order=20#&nbsp;<span=20style=
=3d"text-wrap:=20wrap;">200011053674711</span>/&nbsp;Purchase=20Order=20No:=
&nbsp;<span=20style=3d"text-wrap:=20wrap;">108817184173351</span>.&nbsp;=20=
This=20order=20has=20already=20shipped=20on=20FedEx=20tracking=20#&nbsp;780=
058698236.&nbsp;<span=20style=3d"font-size:16px;font-family:=20&#39;Arial&#=
39;,sans-serif;color:#222222">We=20are=20sorry=20to=20hear=20your=20order=
=20has=20not=20arrived.=20Unfortunately,=20we=20cannot=20see=20further=20in=
to=20FedEx&#39;s=20system=20as=20to=20why=20there=20have=20been=20no=20scan=
s=20for=20this=20package;=20therefore,=20we=20ask=20of=20you=20to=20open=20=
a=20lost=20package=20investigation=20with=20FedEx.=20Generally,=20this=20wi=
ll=20take=20anywhere=20between=201-8=20business=20days=20to=20resolve;=20ho=
wever,=20it=20can=20be=20completed=20sooner.=20Once=20FedEx=20completes=20t=
heir=20investigation,=20kindly=20notify=20us=20of=20the=20results;=20and=20=
we=20in=20turn=20will=20help=20you=20as=20much=20as=20we=20can.=20Please=20=
provide=20this=20tracking=20number:&nbsp;<span=20style=3d"text-wrap:=20wrap=
;">780058698236&nbsp;</span>to=20FedEx.=20We=20appreciate=20your=20patience=
=20while=20the=20investigation=20is=20in=20progress.=20Thank=20you!</span><=
/p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p><p>Designer=20Living=20Customer=
=20Service</p><p>1-888-879-8790</p><p>info@designerliving.com</p><p>=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=20Inc.&nbsp;</p><p><br/><=
/p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><p><br/></p><p>This=20is=20W=
almart=20Customer=20Care,=20contacting=20you=20on=20behalf=20of=20the=20cus=
tomer=20for=20the=20order=20below.=20The=20customer=20is=20receiving=20a=20=
copy=20of=20this=20message.</p><p><br/></p><p><strong>=20Customer=20Name:</=
strong>&nbsp;Heidi=20Pfalzgraf</p><p><strong>Customer=20Order=20Number:</st=
rong>&nbsp;200011053674711</p><p><strong>Purchase=20Order=20No:</strong>&nb=
sp;108817184173351</p><p><strong>=20Reason=20for=20Contact:=20</strong>&nbs=
p;CancelOrder</p><p><strong>=20Item=20name/number:=20</strong>&nbsp;=20Home=
=20Essence=20Spring=20&nbsp;7-Piece=20Coral=20Down=20Alternative=20Bedding=
=20with=20Floral=20Medallion=20Print=20Queen=20Comforter=20Set/606829882</p=
><p><strong>=20Agent=20message:=20</strong>&nbsp;=20I=20ordered=20on=20June=
=2020th=20and=20still=20not=20here.=20I=20need=20to=20cancel</p><p><br/></p=
><p><br/></p><p><strong>What=20you=20need=20to=20do=20now:</strong></p><p>1=
.=20Reply=20to=20this=20message=20to=20contact=20the=20customer,=20and=20do=
=20so=20within=2048=20hours,=20per=20the=20guidelines=20outlined=20in=20the=
=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?article=3d000006402#=
Customer_Service_Requirements">Marketplace=20Seller=20Customer=20Care=20Req=
uirements.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=20=
to=20this=20communication=20within=2048=20hours,=20Walmart=20may=20proactiv=
ely=20refund=20the=20customer.</p><p><br/></p><p><br/></p><p>Thank=20you,&n=
bsp;<br/>=20Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><img=
=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.wal=
mart.com/o/eJwczE1KxTAQAODTNMsymSTTzCKLtqYgvIXoCfIzfQb68qAWxdsLXuCrIe2GrCgJ=
mliT1hMY9RkmscV5JOPE7pStyyTMOeuiOXl0qgUENOCBEcCjGYFL8uywZqxG3DRYOOVIv-NPOh7=
pvMbyfKjWS6vSr9caNkORVlwsxhc7zcwLLFucYeNl045BnaH1_TlYqPLV7l3Oo323fv93rrCu69=
tg5o94u8X3vwAAAP__-Wg4dA"/></p>
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