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Message-ID: <978a68284db1b879@b8898ed8e94e7385>
Date: Tue, 08 Aug 2023 09:24:42 -0700
Subject: RE:Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref 2023080600306419
From: "info@designerliving.com" <info@designerliving.com>
To: "c-7536991C6DBB4444B6EA30CB6BD0A965@relay.walmart.com" <c-7536991C6DBB4444B6EA30CB6BD0A965@relay.walmart.com>
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<p>Hello=20Savannah=20/=20Walmart=20-</p><p>&nbsp;</p><p>Thank=20you=20for=
=20your=20email.=20We=20are=20sorry=20to=20hear=20your=20order=20has=20not=
=20arrived.=20Unfortunately,=20we=20cannot=20see=20further=20into=20FedEx&#=
39;s=20system=20as=20to=20why=20there=20have=20been=20no=20scans=20for=20th=
is=20package;=20therefore,=20we=20ask=20of=20you=20to=20open=20a=20lost=20p=
ackage=20investigation=20with=20FedEx.=20Generally,=20this=20will=20take=20=
anywhere=20between=201-8=20business=20days=20to=20resolve;=20however,=20it=
=20can=20be=20completed=20sooner.=20Once=20FedEx=20completes=20their=20inve=
stigation,=20kindly=20notify=20us=20of=20the=20results;=20and=20we=20in=20t=
urn=20will=20help=20you=20as=20much=20as=20we=20can.=20Please=20provide=20t=
his=20tracking=20number:=20781881510702=20to=20FedEx.=20We=20appreciate=20y=
our=20patience=20while=20the=20investigation=20is=20in=20progress.=20Thank=
=20you!</p><p>&nbsp;</p><p>Sincerely,</p><p>Trisha</p><p>Designer=20Living=
=20Customer=20Service</p><p>1-888-879-8790</p><p>info@designerliving.com</p=
><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Yes=20hello=20I=20have=20checked.&nbsp=
;</p><p><br/></p><p>On=20Mon,=20Aug=207,=202023,=2011:19=20AM=20<a=20href=
=3d"mailto:info@designerliving.com">info@designerliving.com</a>=20&lt;<a=20=
href=3d"mailto:s-7536991C6DBB4444B6EA30CB6BD0A965@relay.walmart.com">s-7536=
991C6DBB4444B6EA30CB6BD0A965@relay.walmart.com</a>&gt;=20wrote:<br/></p><bl=
ockquote=20class=3d"gmail_quote"=20style=3d"margin:0=200=200=20.8ex;border-=
left:1px=20#ccc=20solid;padding-left:1ex"><p>You=20have=20a=20message=20fro=
m=20Designer=20Living=20Inc.=20-=20Walmart.com=20&nbsp;</p><p><br/></p><hr/=
><p><br/></p><p><strong>=20Sales=20Order=20Id:=20</strong>&nbsp;20001113311=
5469</p><p><strong>=20Item:=20</strong>&nbsp;=20Comfort=20Spaces=20Spring=
=204-Piece=20Full/Queen=20Comforter=20Set=20Microfiber=20Pink=20Striped=20F=
loral=20Reversible=20Bedding,=20Size:=20Full/Queen,=20Actual=20Color:=20Pin=
k</p><p><br/></p><p><br/></p><p=20style=3d"font-family:Arial,Helvetica,sans=
-serif;font-size:small;background-color:rgb(255,255,255);color:rgb(51,51,51=
)">Hello=20Savannah=20/=20Walmart-</p><p=20style=3d"font-family:Arial,Helve=
tica,sans-serif;font-size:small;background-color:rgb(255,255,255);color:rgb=
(51,51,51)">&nbsp;</p><p=20style=3d"font-family:Arial,Helvetica,sans-serif;=
font-size:small;background-color:rgb(255,255,255);color:rgb(51,51,51)">Than=
k=20you=20for=20your=20email.=20Upon=20checking=20with=20FedEx,=20your=20or=
der#:&nbsp;200011133115469&nbsp;/=20Purchase=20order=20#:&nbsp;108821313375=
185&nbsp;with=20the=20tracking=20#:&nbsp;<span=20style=3d"font-family:tahom=
a;font-size:11px"></span>781881510702=20has=20been=20delivered=20on=208/6/2=
023.=20We=20ask=20that=20you=20first=20check=20with=20other=20family=20memb=
ers,=20neighbors=20and=20around=20the=20outside=20of=20your=20home=20to=20e=
nsure=20the=20package=20was=20not=20misplaced.</p><p=20style=3d"font-family=
:Arial,Helvetica,sans-serif;font-size:small;background-color:rgb(255,255,25=
5);color:rgb(51,51,51)">&nbsp;</p><p=20style=3d"font-family:Arial,Helvetica=
,sans-serif;font-size:small;background-color:rgb(255,255,255);color:rgb(51,=
51,51)">We=20look=20forward=20to=20your=20response.&nbsp;</p><p=20style=3d"=
font-family:Arial,Helvetica,sans-serif;font-size:small;background-color:rgb=
(255,255,255);color:rgb(51,51,51)">&nbsp;</p><p=20style=3d"font-family:Aria=
l,Helvetica,sans-serif;font-size:small;background-color:rgb(255,255,255);co=
lor:rgb(51,51,51)">Sincerely,</p><p=20style=3d"font-family:Arial,Helvetica,=
sans-serif;font-size:small;background-color:rgb(255,255,255);color:rgb(51,5=
1,51)">&nbsp;</p><p=20style=3d"font-family:Arial,Helvetica,sans-serif;font-=
size:small;background-color:rgb(255,255,255);color:rgb(51,51,51)">Trisha</p=
><p=20style=3d"font-family:Arial,Helvetica,sans-serif;font-size:small;backg=
round-color:rgb(255,255,255);color:rgb(51,51,51)">Designer=20Living=20Custo=
mer=20Service</p><p=20style=3d"font-family:Arial,Helvetica,sans-serif;font-=
size:small;background-color:rgb(255,255,255);color:rgb(51,51,51)">1-888-879=
-8790</p><p=20style=3d"font-family:Arial,Helvetica,sans-serif;font-size:sma=
ll;background-color:rgb(255,255,255);color:rgb(51,51,51)"><a=20href=3d"mail=
to:info@designerliving.com"=20style=3d"color:rgb(17,85,204)"=20target=3d"_b=
lank">info@designerliving.com</a></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>De=
ar=20Designer=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=
=20ESCALATION=20**</p><p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=
=20contacting=20you=20on=20behalf=20of=20the=20customer=20for=20the=20order=
=20below.=20The=20customer=20is=20receiving=20a=20copy=20of=20this=20messag=
e.</p><p><br/></p><p><strong>=20Customer=20Name:</strong>&nbsp;Savannah=20C=
ardona</p><p><strong>Customer=20Order=20Number:</strong>&nbsp;2000111331154=
69</p><p><strong>Purchase=20Order=20No:</strong>&nbsp;108821313375185</p><p=
><strong>=20Reason=20for=20Contact:=20</strong>&nbsp;Damaged/Missing=20Part=
s/Not=20Received</p><p><strong>=20Item=20name/number:=20</strong>&nbsp;=20C=
omfort=20Spaces=20Spring=204-Piece=20Full/Queen=20Comforter=20Set=20Microfi=
ber=20Pink=20Striped=20Floral=20Reversible=20Bedding,=20Size:=20Full/Queen,=
=20Actual=20Color:=20Pink/587922763</p><p><strong>=20Agent=20message:=20</s=
trong>&nbsp;=20customer=20didn&#39;t=20receive=20her=20Item=20please=20help=
=20her=20get=20a=20refund=20thank=20you=20in=20advance</p><p><br/></p><p><b=
r/></p><p><strong>What=20you=20need=20to=20do=20now:</strong></p><p>1.=20Re=
ply=20to=20this=20message=20to=20contact=20the=20customer,=20and=20do=20so=
=20within=2048=20hours,=20per=20the=20guidelines=20outlined=20in=20the=20<a=
=20href=3d"https://sellerhelp.walmart.com/s/guide?article=3d000006402#Custo=
mer_Service_Requirements"=20target=3d"_blank">Marketplace=20Seller=20Custom=
er=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=
=20no=20reply=20to=20this=20communication=20within=2048=20hours,=20Walmart=
=20may=20proactively=20refund=20the=20customer.</p><p><br/></p><p><br/></p>=
<p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Customer=20Care=20Team</p><p>=
<br/></p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"http:=
//cccp.relay.walmart.com/o/eJwczMFqxCAQANCviccwccZRDx6im0NhD6X9glk1WyHrgg0t=
_fvC_sArQXZkqqqGhf2CjlBb9RVgv7lsBO1tMai5OgKyRqPVIplRVAsaNIIDC2Qc2ZksVXQ-A6M=
vLGUiGPWQv_lXjoeMc87Ph2o9t1L7-VaCNcjeL4kvMRIRRd5WhBQ5XmD1bNQIre_PiaDU73bvdR=
ztp_X7yzlDSul9wvVzu163j_8AAAD__7RsN94"/></p><p><br/></p><hr/><p><br/></p><p=
>Walmart=20Customer=20Service=20Team</p><p><br/></p><img=20width=3d"1px"=20=
height=3d"1px"=20alt=3d""=20src=3d"http://cccp.relay.walmart.com/o/eJwczM1u=
wyAMAOCnCcfIBmPKgUOgPewwbdrPA7jBWSMlVGLRpr39pL7AV5MsjkmNJuSIZD16NLdEqCGow6B=
XiTOAWhVbl-CR2Xv1Zk0WrIMTBGSMiCPX5aSW0TqlqwU3EHTd5G_8lW2XfozzfTdrm9eq7XiqKX=
jHMWLhc85ERJkvk4OSOZ9hiuxNT9_yI63JbZyl13sT4IHga5d1e2BHKqW8Dm4qn-8fL8-Xt_8AA=
AD__3o4OhQ"/></blockquote><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d=
""=20src=3d"http://cccp.relay.walmart.com/o/eJwczE1qxCAUAODTxGXw6fNFFy6ik0V=
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