Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 2023080500306345
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 07 Aug 2023 10:41:30 -0700

Hello Sandra / Walmart-

Thank you for your email. Upon checking with FedEx, your order#: 200011134167609 / Purchase order #: 108821211207805 with the tracking #: 781881511628 has been delivered on 8/4/2023. We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

We look forward to your response.

Sincerely,

Trisha

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Sandra Leonard

Customer Order Number: 200011134167609

Purchase Order No: 108821211207805

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces 9-Piece Full Bed in a Bag College Dorm  Comforter Sets Down Alternative with Sheet Set and Side Pockets, Coral, Size: Full, Actual Color: Coral/1452990501

Agent message:   Cs is calling bc she didnt receive this order, please contact her back asap!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team