Subject: RE:Message from Walmart.com Customer: Where is my order, 200011188786992 #Ref 2023080400306330
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Sat, 05 Aug 2023 11:34:07 -0700

Hello Wanda-

Thank you for your email.  Please note all orders are processed within 24-72 business hours on a first in, first out basis.  Your order was placed on, 8/4/23 and shipped on, 8/4/23. FedEx Ground delivery takes anywhere from 5-7 business days for delivery.  Per the FedEx tracking details, we do not see anything indicating a delay in the shipment of your order.  The package is currently in transit with a scheduled delivery date of Tuesday, 8/8/23 which is well within the 5-7 delivery time-frame.  The tracking details have been provided below for your review.  Thank you, and have a great rest of your day!

TRACKING ID

782062271820

UPDATED DELIVERY

Tuesday 8/8/2023 by end of day

Estimated between 10:40 am - 2:40 pm

Initially expected: Tuesday, 8/8/2023

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.,

wanda maldonado wants to connect with you for the order below:

Customer Order Number:  200011188786992

Purchase Order No:  108821723758528

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces 9 Piece Queen Bed in a Bag College Dorm  Comforter Sets Down Alternative with Sheet Set and Side Pockets, Coral/848203619

Customer Message:

Why is my package delayed?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team