Subject: RE:Please contact the customer - Tracking Not Showing/Not Working #Ref 2023072000315684
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 21 Jul 2023 09:22:42 -0700

Hello Maria/ Walmart-

Thank you for your email. Your order# 200011078829126/PO# 108820275150829 is now in transit. Please allow 1-8 business days for FedEx delivery.

Sincerely,

Kyle

Designer Living

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: maria moura

Customer Order Number: 200011078829126

Purchase Order No: None

Reason for Contact:  Tracking Not Showing/Not Working

Item name/number:   Comfort Spaces Spring Elegant  5 Piece Tufted King Comforter Set, Grey, Size: King, Actual Color: Gray/850264599

Agent message:   Please ship the item as quick as possible as the cx needs the item on 23rd of July and will be travelling on 24th of July. Please deliver the item before 24th of July. Thankyou

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team