Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received #Ref 2023072000315681
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 21 Jul 2023 09:09:08 -0700

Hello Grace/ Walmart-

Thank you for your email. Can you please elaborate more on how we may assist you today?

Sincerely,

Kyle

Designer Living

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Grace sedelmeier

Customer Order Number: 200011042035891

Purchase Order No: 108819554582546

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Down Alternative Velvet Blush Pink Comforter Set Microfiber 3-Piece Bed Sets, King, Size: King, Actual Color: Blush/1099258352

Agent message:   <<<

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team