Subject: RE:Please contact the customer - Cancel my order #Ref 2023071900315638
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 20 Jul 2023 08:11:11 -0700

Hello Rajeshri/ Walmart-

Thank you for your email. Your order is now in transit with FedEx tracking number 781333153396. Please allow 1-8 business days for FedEx delivery.

Sincerely,

Kyle

Designer Living

[email-masked]

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Rajeshri Patel

Customer Order Number: 200011054598060

Purchase Order No: 108820170167878

Reason for Contact:  Cancel my order

Item name/number:   Comfort Spaces Cotton Bedding Sets 4-Piece Comforter Set Pink Strawberry with Chenille Trims, Full/Queen, Size: Full/Queen, Pattern: Pink Strawberry/1641347736

Agent message:   Please make sure that the customers gets his order even though they previously asked for the cancelation. They have changed the mind and now want the item. Thanks

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team