Subject: RE:Please contact the customer - Return/Replace - Incorrect Quantity Received #Ref 2023070600305078
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 07 Jul 2023 09:40:12 -0700

Hello D Pagano / Walmart -

Thank you for your email. Can you please provide us a photo of the incorrect item that you received?

Thank you and we look forward to your response.

Sincerely,

Trisha

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: D Pagano

Customer Order Number: 200011176262170

Purchase Order No: 108818426691071

Reason for Contact:  Return/Replace - Incorrect Quantity Received

Item name/number:   Comfort Spaces Bed in a Bag Microfiber 9-Piece Yellow Botanical Comforter Sets Down Alternative with Sheet Set and Side Pockets, Queen, Size: Queen/1919764835

Agent message:   cx is requesting the replacement they got the incorrect quantity, please reach out to them to complete the replacement

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team