Subject: RE:Please contact the customer - Tracking Not Showing/Not Working #Ref 2023063000314855
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 03 Jul 2023 15:30:43 -0700

Hello Chantelle / Walmart-

Thank you for your email. Upon checking with FedEx, your order#: 200011111956651 / Purchase order #: 108817810439654 with the tracking numbers:

780354066031, 780354067678, 780354071203, 780354073813has been delivered on 6/29/2023.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Trisha

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: chantelle Byrd

Customer Order Number: 200011111956651

Purchase Order No: 108817810439654

Reason for Contact:  Tracking Not Showing/Not Working

Item name/number:   Comfort Spaces Microfiber 3-Piece Pink/Blue Comforter Bedding Sets for Girl, Twin/Twin-XL, Size: Twin/843300072

Agent message:   Customer states merchandise has not being received

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team