Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 2023070200304919
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 03 Jul 2023 12:45:39 -0700

Hello Elisa/ Walmart-

Thank you for your email.  Upon checking with FedEx, your order#:200010907040303/ Purchase order #: 108817592763936 with the tracking#: 780251687972 has been delivered on 6/25/2023.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Elisa Solano

Customer Order Number: 200010907040303

Purchase Order No: 108817592763936

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Microfiber 3-Piece Pink/Blue Comforter Bedding Sets for Girl, Twin/Twin-XL, Size: Twin/843300072

Agent message:   Customer has informed us they did not receive their order. Please reach out to customer and provide a resolution. Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team