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Message-ID: <a3cc69e6a44d54b4@964054717714db52>
Date: Mon, 26 Jun 2023 10:56:42 -0700
Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD   #Ref 2023062600314613
From: "info@designerliving.com" <info@designerliving.com>
To: "a-D076F12746204F04A0EBBB2EB485F708@relay.walmart.com" <a-D076F12746204F04A0EBBB2EB485F708@relay.walmart.com>
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<p>Hello=20<span=20style=3d"text-wrap:=20wrap;">Janice/=20Walmart</span>-</=
p><p>&nbsp;</p><p>FedEx=20confirmed=20delivery=20of=20this=20package=20trac=
king=20no:=20780090372907=20to=20the=20address=20registered=20when=20making=
=20the=20purchase,=20and=20provided=20a=20photo=20of=20where=20the=20packag=
e=20delivered.&nbsp;=20Unfortunately=20based=20on=20these=20conditions,=20w=
e=20are=20unable=20to=20assist=20further=20with=20your=20claim=20at=20this=
=20time.&nbsp;=20You=20may=20want=20to=20file=20a=20police=20report=20or=20=
file=20a=20claim=20with=20your=20homeowners=20insurance.</p><p>&nbsp;</p><p=
>Thank=20you,</p><p>Kyle</p><p>Customer=20Service=20Rep.</p><p>Designer=20L=
iving</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=20Inc.&=
nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><p><br/></=
p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=20on=20behal=
f=20of=20the=20customer=20for=20the=20order=20below.=20The=20customer=20is=
=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><p><strong>=
=20Customer=20Name:</strong>&nbsp;Janice=20Leker</p><p><strong>Customer=20O=
rder=20Number:</strong>&nbsp;200010924249398</p><p><strong>Purchase=20Order=
=20No:</strong>&nbsp;108817180969918</p><p><strong>=20Reason=20for=20Contac=
t:=20</strong>&nbsp;Delivered=20to=20Wrong=20Location/LAD</p><p><strong>=20=
Item=20name/number:=20</strong>&nbsp;=20Urban=20Habitat=20Kids=20Bedding=20=
Set=20Cotton=204-Piece=20Pink=20Clouds=20Unicorn=20Comforter=20Set,=20Full/=
Queen,=20Size:=20Full/Queen,=20Actual=20Color:=20Pink/1580773083</p><p><str=
ong>=20Agent=20message:=20</strong>&nbsp;=20the=20item=20was=20marked=20as=
=20delivered=20but=20the=20cx=20never=20received=20it=20//=20the=20cx=20eve=
n=20waited=20a=20couple=20of=20extra=20days=20and=20checked=20in=20the=20ma=
ilbox=20and=20neighbors=20but=20it=20still=20never=20showed=20up=20//=20ple=
ase=20look=20into=20the=20details=20and=20process=20an=20urgent=20replaceme=
nt=20for=20the=20cx=20regarding=20the=20item=20and=20get=20back=20to=20the=
=20cx=20regarding=20the=20replacement=20details=20ASAP,=20thank=20you</p><p=
><br/></p><p><br/></p><p><strong>What=20you=20need=20to=20do=20now:</strong=
></p><p>1.=20Reply=20to=20this=20message=20to=20contact=20the=20customer,=
=20and=20do=20so=20within=2048=20hours,=20per=20the=20guidelines=20outlined=
=20in=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?article=
=3d000006402#Customer_Service_Requirements">Marketplace=20Seller=20Customer=
=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20=
no=20reply=20to=20this=20communication=20within=2048=20hours,=20Walmart=20m=
ay=20proactively=20refund=20the=20customer.</p><p><br/></p><p><br/></p><p>T=
hank=20you,&nbsp;<br/>=20Your=20Walmart=20Customer=20Care=20Team</p><p><br/=
></p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"/ueditor/=
net/upload/image/20230626/6382337364417238361083950"/></p>
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