Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received #Ref 2023062500304548
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 26 Jun 2023 08:23:50 -0700

Hello Maria / Walmart-

Thank you for your email.  Upon checking with FedEx, your order#:200011015616007/ Purchase order #: 108817389449024 with the tracking#: 780196565382 has been delivered on 6/24/2023.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Maria Rivera

Customer Order Number: 200011015616007

Purchase Order No: 108817389449024

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Down Alternative Microfiber King Size 9-Pieces Bed in a Bag Daisies Green Comforter Set with Sheet Set, Size: King, Actual Color: Green/1855860771

Agent message:   order never received

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team