Subject: RE:Please contact the customer - Request cancel #Ref 2023062300304475
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 23 Jun 2023 13:52:53 -0700

Hello Nancy / Walmart

At your request, we have cancelled your order.  Please allow 5-7 business days for the “pending” charges to fall off of your account.

Sincerely,

Trisha

Designer Living

Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: nancy cobb

Customer Order Number: 200011000165018

Purchase Order No: 108817594559333

Reason for Contact:  Request cancel

Item name/number:   Urban Habitat Comforter Set 3-Piece Bedding Set Cotton Blue Clouds Unicorn , Twin/Twin XL, Size: Twin, Actual Color: Blue/1172714172

Agent message:   Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team