Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 2023061800304269
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 19 Jun 2023 12:30:13 -0700

Hi Solomon / Walmart Team -

Thank you for your email. We do show that FedEx delivered your package today, 06/19/2023 with tracking numbers: 399610098938,399610099246,399610099566.

We ask that you check with other family members, neighbors and around the outside of your home to ensure the package was not received and misplaced. If you are still unable to locate the package, please contact our Customer Service team at 888-879-8790 and we will move forward with contacting FedEx.

Sincerely,

Trisha

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: solomon fuchs

Customer Order Number: 200011059728009

Purchase Order No: 108816670353020

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Urban Habitat 3-Piece Stripe Comforter Set for Kids Bedding Set Breathable Cotton Multi-Color , Twin/1308222808

Agent message:   customer would like to know where is her order since the 17th as already passed

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team