MIME-Version: 1.0
Message-ID: <9792b76de5ca4a14@b259a6bbd66a6bbe>
Date: Fri, 16 Jun 2023 07:17:54 -0700
Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD   #Ref 2023061500314149
From: "info@designerliving.com" <info@designerliving.com>
To: "a-AC5A33E6294240ABA188BEC195C064C5@relay.walmart.com" <a-AC5A33E6294240ABA188BEC195C064C5@relay.walmart.com>
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<p=20style=3d"margin-top:5px;margin-right:0;margin-bottom:0;margin-left:=20=
0;background:white"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif=
;color:black">Hello=20<span=20style=3d"text-wrap:=20wrap;">Melissa</span>/=
=20Walmart-</span></p><p=20style=3d"margin-top:5px;margin-right:0;margin-bo=
ttom:0;margin-left:=200;background:white"><span=20style=3d"font-family:&#39=
;Arial&#39;,sans-serif;color:black">&nbsp;</span></p><p=20style=3d"margin-t=
op:5px;margin-right:0;margin-bottom:0;margin-left:=200;background:white"><s=
pan=20style=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">Thank=20=
you=20for=20your=20email.=20We=20are=20sorry=20to=20hear=20that=20your=20pa=
ckage=20was=20lost.=20We=20confirmed=20your=20order=20was=20shipped=20and=
=20delivered=20on,=206/15/2023&nbsp;on=20tracking=20#:&nbsp;</span></p><p=
=20style=3d"margin-top:5px;margin-right:0;margin-bottom:5px;margin-left:=20=
0"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif;color:black"><sp=
an=20style=3d"color:=20rgb(51,=2051,=2051);=20font-family:=20FedExSans,=20s=
ans-serif;=20letter-spacing:=20-0.2px;=20text-wrap:=20wrap;=20background-co=
lor:=20rgb(255,=20255,=20255);">399483783290</span>.=20Unfortunately,=20we=
=20cannot=20see=20further=20into=20FedEx&#39;s=20system=20as=20to=20why=20t=
he=20product=20was=20lost=20after=20delivery;=20therefore,=20we=20have=20op=
ened=20a=20lost=20package=20investigation=20with=20FedEx.=20Generally,=20th=
is=20will=20take=20anywhere=20between=201-8=20business=20days=20to=20resolv=
e;=20however,=20it=20can=20be=20completed=20sooner.=20Once=20FedEx=20comple=
tes=20their=20investigation,=20they=20will=20notify=20us=20of=20the=20resul=
ts;=20and=20we=20in=20turn=20will=20contact=20you=20with=20an=20update.=20W=
e=20appreciate=20your=20patience=20while=20the=20investigation=20is=20in=20=
progress.=20Thank=20you!</span></p><p=20style=3d"margin-top:5px;margin-righ=
t:0;margin-bottom:5px;margin-left:=200"><span=20style=3d"font-family:&#39;A=
rial&#39;,sans-serif;color:black">&nbsp;</span></p><p=20style=3d"margin-top=
:5px;margin-right:0;margin-bottom:0;margin-left:=200;background:white"><spa=
n=20style=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">Sincerely,=
</span></p><p=20style=3d"margin-top:5px;margin-right:0;margin-bottom:0;marg=
in-left:=200;background:white"><span=20style=3d"font-family:&#39;Arial&#39;=
,sans-serif;color:black">Kyle</span></p><p=20style=3d"margin-top:5px;margin=
-right:0;margin-bottom:0;margin-left:=200;background:white"><span=20style=
=3d"font-family:&#39;Arial&#39;,sans-serif;color:black">Designer=20Living=
=20Customer=20Service</span></p><p=20style=3d"margin-top:5px;margin-right:0=
;margin-bottom:0;margin-left:=200;background:white"><span=20style=3d"font-f=
amily:&#39;Arial&#39;,sans-serif;color:black">1-888-879-8790</span></p><p=
=20style=3d"margin-top:5px;margin-right:0;margin-bottom:5px;margin-left:=20=
0;background:white"><span=20style=3d"color:black"><a=20href=3d"mailto:info@=
designerliving.com"><span=20style=3d"font-family:&#39;Arial&#39;,sans-serif=
">info@designerliving.com</span></a></span></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/>=
</p><p>Dear=20Designer=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20=
IS=20AN=20ESCALATION=20**</p><p><br/></p><p>This=20is=20Walmart=20Customer=
=20Care,=20contacting=20you=20on=20behalf=20of=20the=20customer=20for=20the=
=20order=20below.=20The=20customer=20is=20receiving=20a=20copy=20of=20this=
=20message.</p><p><br/></p><p><strong>=20Customer=20Name:</strong>&nbsp;Mel=
issa=20Evans</p><p><strong>Customer=20Order=20Number:</strong>&nbsp;2000109=
35971311</p><p><strong>Purchase=20Order=20No:</strong>&nbsp;108816462729136=
</p><p><strong>=20Reason=20for=20Contact:=20</strong>&nbsp;Delivered=20to=
=20Wrong=20Location/LAD</p><p><strong>=20Item=20name/number:=20</strong>&nb=
sp;=20Comfort=20Spaces=20Microfiber=203-Piece=20Pink/Blue=20Comforter=20Bed=
ding=20Sets=20for=20Girl,=20Twin/Twin-XL,=20Size:=20Twin/843300072</p><p><s=
trong>=20Agent=20message:=20</strong>&nbsp;=20the=20order=20is=20lost=20aft=
er=20delivery=20please=20contact=20the=20cx=20and=20process=20replacement</=
p><p><br/></p><p><br/></p><p><strong>What=20you=20need=20to=20do=20now:</st=
rong></p><p>1.=20Reply=20to=20this=20message=20to=20contact=20the=20custome=
r,=20and=20do=20so=20within=2048=20hours,=20per=20the=20guidelines=20outlin=
ed=20in=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?article=
=3d000006402#Customer_Service_Requirements">Marketplace=20Seller=20Customer=
=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20=
no=20reply=20to=20this=20communication=20within=2048=20hours,=20Walmart=20m=
ay=20proactively=20refund=20the=20customer.</p><p><br/></p><p><br/></p><p>T=
hank=20you,&nbsp;<br/>=20Your=20Walmart=20Customer=20Care=20Team</p><p><br/=
></p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"/ueditor/=
net/upload/image/20230616/6382249631211766764323190"/></p>
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