Subject: RE:Return Credit #Ref 2023061500304141
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 15 Jun 2023 13:59:38 -0700

Hello Katherine-

We received your phone message regarding your return and left you voicemail informing you we did not receive the complete return.  Only 2 of 4 panels have been received.  Once we confirm receipt of all 4 panels, we can proceed with a refund; however as of now we are unable to issue a full refund at this time.  Did you ship all 4 panels in one box on FedEx tracking # 399251497585 or did you send back in 2 boxes; and if so, do you have the tracking number for the 2nd box?  Please advise.  Thank you.

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Return # R236060B38

I would like to know if my refund is being process the curtains were received in your facility June 7,2023 .

FedEx # 399251497585

Thank You

Katherine MacLeod

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