Subject: RE:Please contact the customer - Price Error/Image or Description Issue #Ref 2023061400314080
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 14 Jun 2023 07:26:51 -0700

Hello Chiedu/ Walmart-

Thank you for your email. Unfortunately, we do not offer price adjustments for products that has been purchased already before the limited time sale.

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: chiedu Osazuwa

Customer Order Number: 200010940896674

Purchase Order No: 108814926384514

Reason for Contact:  Price Error/Image or Description Issue

Item name/number:   Comfort Spaces Cotton Quilt Set with Matching Shams Full/Queen Bedspread Lightweight 3-Piece Paisley Orange Bedding Coverlet, Size: Full/Queen/1253471853

Agent message:   customer is looking for a refund/ price adjustment since the item has been changed in price

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team