Subject: RE:Please contact the customer - Return/Replace - Changed Mind - Nothing is Wrong #Ref 2023060300313714
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 05 Jun 2023 09:33:02 -0700

Hello Yaswanthrreddy/ Walmart-

Thank you for your email. Can you provide us the return tracking number of the returned items?

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Yaswanthrreddy Poreddy

Customer Order Number: 200010652283572

Purchase Order No: 108801765976837

Reason for Contact:  Return/Replace - Changed Mind - Nothing is Wrong

Item name/number:   Comfort Spaces Microfiber 3-Piece Reversible Teal/Charcoal Down Alternative  Full/Queen Comforter Set, Size: Full/Queen, Actual Color: Teal/Dark Gray/708394708

Agent message:   cx has returned both of the items but only has been credited back. Kindly refund the remaining amount

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team