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Message-ID: <ab4458fae45bbbb0@aa87cdf1e673b122>
Date: Thu, 01 Jun 2023 08:24:01 -0700
Subject: RE:Please contact the customer - Refund Not Received   #Ref 2023053100303567
From: "info@designerliving.com" <info@designerliving.com>
To: "a-AF125D2DEFFF43D584F5E49EF09F02CA@relay.walmart.com" <a-AF125D2DEFFF43D584F5E49EF09F02CA@relay.walmart.com>
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<p>Hello=20Lucy/=20Walmart-</p><p>&nbsp;</p><p>FedEx=20confirmed=20delivery=
=20of=20this=20package=20tracking=20no.=20398826735529,=20and=20provided=20=
a=20photo=20of=20where=20the=20package=20delivered.&nbsp;=20Unfortunately=
=20based=20on=20these=20conditions,=20we=20are=20unable=20to=20assist=20fur=
ther=20with=20your=20claim=20at=20this=20time.&nbsp;=20You=20may=20want=20t=
o=20file=20a=20police=20report=20or=20file=20a=20claim=20with=20your=20home=
owners=20insurance.</p><p>&nbsp;</p><p>Thank=20you,</p><p>Kyle</p><p>Custom=
er=20Service=20Rep.</p><p>Designer=20Living</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/>=
</p><p>Dear=20Designer=20Living=20Inc.,&nbsp;</p><p><br/></p><p>**=20THIS=
=20IS=20AN=20ESCALATION=20**</p><p><br/></p><p>This=20is=20Walmart=20Custom=
er=20Care,=20contacting=20you=20on=20behalf=20of=20the=20customer=20for=20t=
he=20order=20below.</p><p><br/></p><p><strong>=20Customer=20Name:</strong>&=
nbsp;Lucy=20Mann</p><p><strong>Customer=20Order=20Number:</strong>&nbsp;200=
010911218455</p><p><strong>Purchase=20Order=20No:</strong>&nbsp;10881472207=
2535</p><p><strong>=20Reason=20for=20Contact:=20</strong>&nbsp;Refund=20Not=
=20Received</p><p><strong>=20Item=20name/number:=20</strong>&nbsp;=20Home=
=20Essence=20Spring=20&nbsp;7-Piece=20Coral=20Down=20Alternative=20Bedding=
=20with=20Floral=20Medallion=20Print=20Queen=20Comforter=20Set,=20Size:=20Q=
ueen/606829882</p><p><br/></p><p><br/></p><p><strong>=20Agent=20message:=20=
</strong>&nbsp;=20This=20is=20Cressida=20from=20Walmart=20Customer=20Servic=
e.=20The=20customer=20requests=20a=20refund=20for=20the=20item=20she=20has=
=20not=20received.=20Kindly=20assist=20us=20with=20this=20concern.</p><p><b=
r/></p><p><br/></p><p><strong>What=20you=20need=20to=20do=20now:</strong></=
p><p>1.=20Reply=20to=20this=20message=20to=20contact=20the=20customer,=20an=
d=20do=20so=20within=2048=20hours,=20per=20the=20guidelines=20outlined=20in=
=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?article=3d0000=
06402#Customer_Service_Requirements">Marketplace=20Seller=20Customer=20Care=
=20Requirements.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20been=20no=20re=
ply=20to=20this=20communication=20within=2048=20hours,=20Walmart=20may=20pr=
oactively=20refund=20the=20customer.</p><p><br/></p><p><br/></p><p>Thank=20=
you,&nbsp;<br/>=20Your=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p=
><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"/ueditor/net/upl=
oad/image/20230601/6382120451150490686635970"/></p>
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