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Message-ID: <9b89ea1499651db6@af5444d154a37171>
Date: Wed, 31 May 2023 14:36:09 -0700
Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received   #Ref 2023053100303559
From: "info@designerliving.com" <info@designerliving.com>
To: "a-21A77EBEA8244D7E9535535495534F3D@relay.walmart.com" <a-21A77EBEA8244D7E9535535495534F3D@relay.walmart.com>
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<p>Hi=20Roshini=20/=20Walmart=20-</p><p><br/></p><p>Thanks=20for=20your=20e=
mail.=20Apologies=20about=20what=20happened=20to=20your=20order.=20For=20us=
=20to=20rectify=20this=20issue,=20would=20you=20be=20able=20to=20provide=20=
us=20a=20photo=20of=20the=20item?</p><p><br/></p><p>Looking=20forward=20for=
=20your=20response.=20Thank=20you!</p><p><br/></p><p>Sincerely,</p><p><br/>=
</p><p>Trisha</p><p>Designer=20Living=20Customer=20Service</p><p>1-888-879-=
8790</p><p>info@designerliving.com</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>De=
ar=20Designer=20Living=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=
=20ESCALATION=20**</p><p><br/></p><p>This=20is=20Walmart=20Customer=20Care,=
=20contacting=20you=20on=20behalf=20of=20the=20customer=20for=20the=20order=
=20below.=20The=20customer=20is=20receiving=20a=20copy=20of=20this=20messag=
e.</p><p><br/></p><p><strong>=20Customer=20Name:</strong>&nbsp;Roshini=20Ka=
manur=20Ganesh</p><p><strong>Customer=20Order=20Number:</strong>&nbsp;20001=
1058969228</p><p><strong>Purchase=20Order=20No:</strong>&nbsp;1088139925326=
43</p><p><strong>=20Reason=20for=20Contact:=20</strong>&nbsp;Damaged/Missin=
g=20Parts/Not=20Received</p><p><strong>=20Item=20name/number:=20</strong>&n=
bsp;=20Comfort=20Spaces=20King=20Comforter=20Set=20with=20Bed=20skirt=20Mic=
rofiber=205-Piece=20&nbsp;Floral=20Printed=20Comforter=20Set,=20Blush/Gray,=
=20Size:=20King,=20Actual=20Color:=20Blush/Gray/1338201537</p><p><strong>=
=20Agent=20message:=20</strong>&nbsp;=20Customer=20has=20received=20the=20i=
tem=20but=20upon=20using=20it=20and=20washing=20the=20item=20with=20the=20i=
nstructions=20provided=20the=20item=20is=20not=20the=20same.=20The=20custom=
er=20is=20willing=20to=20return=20the=20one=20they=20have=20but=20do=20not=
=20have=20the=20packaging=20it=20came=20in=20to=20put=20the=20item=20back=
=20into=20to,=20the=20customer=20would=20like=20to=20have=20a=20replacement=
=20on=20the=20item.=20Please=20look=20into=20this=20and=20provide=20the=20c=
ustomer=20with=20a=20solution=20asap.</p><p><br/></p><p><br/></p><p><strong=
>What=20you=20need=20to=20do=20now:</strong></p><p>1.=20Reply=20to=20this=
=20message=20to=20contact=20the=20customer,=20and=20do=20so=20within=2048=
=20hours,=20per=20the=20guidelines=20outlined=20in=20the=20<a=20href=3d"htt=
ps://sellerhelp.walmart.com/s/guide?article=3d000006402#Customer_Service_Re=
quirements">Marketplace=20Seller=20Customer=20Care=20Requirements.</a>=0d=
=0a=20<br/>=202.=20If=20there=20has=20been=20no=20reply=20to=20this=20commu=
nication=20within=2048=20hours,=20Walmart=20may=20proactively=20refund=20th=
e=20customer.</p><p><br/></p><p><br/></p><p>Thank=20you,&nbsp;<br/>=20Your=
=20Walmart=20Customer=20Care=20Team</p><p><br/></p><p><img=20width=3d"1px"=
=20height=3d"1px"=20alt=3d""=20src=3d"/ueditor/net/upload/image/20230531/63=
82114055383557492802664"/></p>
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